VANESSA

LEAL

ad05xg@r.postjobfree.com

209-***-****

San Jose, CA 95112

Friendly customer service provider. Gifted in working with stressed, confused, and upset individuals in need of care while exceeding goals through effective communication skills.

PROFESSIONAL SUMMARY

Quality Respite And Home Care Inc - Administrative Assistant

San Jose, CA • 01/2022 - Current

A Is For Apple - Registered Behavior Technician

San Jose, CA • 04/2019 - 01/2022

Edible Arrangements - Seasonal Customer Service

Selma, TX • 01/2019 - 02/2019

WORK HISTORY

Receive and sort emails daily along with processing Shift Reports and communicating with staff when corrections were needed.

•

Answered multi-line phone system, screened calls,

delivering messages to staff and greeting visitors.

•

Executed record filing system to improve document

organization and management.

•

• Sorted and distributed office mail.

Handled daily client correspondence and tracked records to foster office efficiency.

•

Developed and updated spreadsheets and databases to track, analyze and report on performance.

•

• Provide 1:1 ABA therapy sessions to children with autism. Implement goals and targets daily to improve child's abilities and reduce problem behaviors in everyday life.

•

Effectively Communicate with clients and supervisors on a regular basis to ensure the highest level of care.

•

• Seasonal position for Valentine's Day.

SKILLS

Languages: English & Basic

Spanish

•

• Communication Skills

• Excellent Organization

• Microsoft Word - Proficient

• PowerPoint - Proficient

• Excel - Proficient

San Jose City College

San Jose, CA • Expected in

06/2023

Associate of Arts: Early

Childhood

Development/Education

Millennium Charter High

School

Tracy, CA • 05/2017

High School Diploma

San Joaquin Delta College

Stockton, CA • 05/2017

EDUCATION

• Honor Roll

• U.S. History Award

General Studies

Attended During High School

Dollar Tree - Seasonal Cashier/Stocker

Universal City, TX • 01/2019 - 02/2019

Self Employed - Nanny

Killeen, TX • 07/2018 - 12/2018

The Hart Group - Recruiter

Tracy, CA • 05/2017 - 12/2017

Astoria Gardens - Intern

Tracy, CA • 08/2014 - 12/2016

City Of Tracy - Finance Department - Intern

Tracy, CA • 07/2015 - 08/2015

Managed store front during open hours, keeping displays clean and answering phones to take orders.

•

• Cleaned, cut, and prepared arrangements for delivery. Ran cash register during open hours, pulled and stocked products on shelves.

•

Maintained store appearance with daily cleaning and a positive, welcoming attitude

•

Live in nanny for two twin boys, cleaned and maintained house while looking after children and pets.

•

Cooked meals, washed, and folded laundry, planned daily activities, etc.

•

Spoke with clients on the phone, worked directly under manager, scheduled and booked appointments.

•

Assisted residents - served meals, planned and set up events, monitored and lead activities.

•

Scanned and filed documents, sorted incoming mail and various bill receipts, labeled and organized storage rooms, and boxed up monthly reports.

•

• Used Excel and Word daily.

Contact this candidate