MONICA FREDERICK

ad05w7@r.postjobfree.com

702-***-****

Las Vegas, Nevada

Yes, I have worked Remotely and have a secure office with no interference or interruptions

EDUCATION

Western Michigan University, Kalamazoo, Michigan (June 2000)

Bachelor of Arts Human Resource Management

Minor – IT/Comunications

Wayne state university, school of business, Detroit, Michigan (December 1998)

Associates of Arts Human Resource Development

Minor/Accounting & Business Mgmt.

Labor Law

University of Las Vegas (UNLV), Las Vegas, Nevada (August 2008)

SPHR – Senior Professional of Human Resources

Nevada State Gaming License (June 2021)

Coursera/John Hopkins University / Certified for Covid Contact Tracing (April 2020)

JPTA School of License Practical Nursing – Detroit, Michigan

WORK EXPERIENCE

Arizona Department of Economic Security (April 2022 –July 2023) Contracted via Maximus & AppleOne

A Social Services Agency for Health & Welfare) Adjudicator for PUA Unemployment/Emergency Rent/Utility Assistance

Responsible for adjudicating applications, processing documentation from Tenants & Landlords for several financial assistance programs. ERAP (Emergency Rental Assistance Program)

ERAP provides funding for income eligible recipients financially impacted by COVID-19

The funding is for those facing evictions, and/or utility disconnections of water, electric & gas services through the CARES Act.

Verify identification through ID.Me and adjudicate escalations.

Answering queries from applicants, releasing links for applicants to upload requested information.

This is a temporary/contract position through AppleOne & Maximus Employment Services

Promoted to a SME – Subject Matter Expert for the ERA Program

AppleOne Employment Services (February 2022 – April 2022)

An Employment and Contract Agency

Las Vegas Convention Center – Time Keeper/Payroll

Homewood Suites – Emergency Fire Monitor

These were Temporary Assignments until Background Check for Arizona State Contract Position was cleared

Gaming Audit Clerk for Slots & Markers (June 2021 - September 2021)

A brand of resort & gaming properties

Responsible for completing back audits due to the closure of all properties during Covid going

back a year.

I began completing back audits in Slots and later daily audits in Markers for assigned properties.

Completed 8 months of audits which is considered record time

Payroll Backup

Temporary Contract Position ended with employee’s return after Pandemic Shutdown.

Resume of Monica FredericK page 2 of 2

Clark County division of welfare & human services, Las Vegas, Nevada

This is a Social Services Agency for Health & Welfare

Case Manager in Adjudication - Remote (April 2021 - June 2021)

Responsible for processing applications for SNAP, TANF and the ERAP (Emergency Rent Assistance Program) and making decisions if an Applicant is eligible for the federal funded CARES program that assists people facing evictions and utility shutoffs due to financial hardships impacted by the COVID-19 Pandemic.

This was a remote Web based program where all communication and upload of documents was online.

Temporary Contract position that ended when regular Case Workers were returning to brick & mortar sites.

HR Consultant -Contract On-Boarding and Recruitment (October, 2019 – March, 2020 (Pandemic)

Various short term On Site & remote On Boarding. Consulting for several Start-Ups & Seasonal positions

HR & Benefit CONSULTANT las Vegas, Nevada (July 2009 – September 2016)

Independent HR Contractor

Recruiting from beginning to end, including Orientation, I-9 verifications, and explanation

of benefits when eligible.

Clients included City of North Las Vegas, Hostess Bakery and several Start-Ups

City of North Las Vegas, North Las Vegas, Nevada

City Municipal Government

Payroll & HR Coordinator (April 2007-July 2009)

Temporary Contract Position to process first responders payroll, union dues, on-call pay for EMT’s, insurance and quarterly uniform allowances during a software migration

Reached goal while maintaining the integrity and continuous delivery of service and operations without affecting the workflow quality.

Position ended when the software migration passed successfully.

General Motors World Headquarters, Detroit, Michigan

GM is major automotive manufacture and brand

HR Employee Relations Manager (promotion) (July 1998 – April 2007) This position was a promotion

Provide resolutions to employee job related issues and supervisor complaints.

Assisted with development, policy revisions, and implementation of online classes for new Managers and Supervisors from the manufacturing/plant side. Sign off for division’s payroll before transmission.

Recruitment for plants and specific divisions.

Business Analyst/Design Center

Responsible for reporting and updating pre-production parts information, related statistical reports, track EWO (Engineering Work Orders), process and record vendor CAD designs/drawings via a dedicated proprietary system.

Enter payroll and PTO for group assigned, as well as provide technical support.

SKILLS AND ACTIVITIES

Thorough knowledge of labor and payroll laws.

Experienced with end to end HR recruitment, on-boarding, benefit administration to exit interviews.

Proficient on most current word processing, Payroll and HRIS software products, including, but not limited to Microsoft Office Products, Oracle, ADP, Workday, Infinium, Kronos, Peachtree, Peoplesoft, Photo Shop and QuickBooks, Cisco and other Mainframe and Trust Experience Platform. All which make managing a small or large workplace operate with efficiency. Reached goal while maintaining the integrity and continuous delivery of service and operations without affecting the quality.

I also have an OSHA 10 & 30 Certification for Construction

CPP– Certified Payroll Professional

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