CHLOE KULLANDER

San Diego, CA *****

720-***-**** - ad05uc@r.postjobfree.com

PROFESSIONAL SUMMARY

Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.

SKILLS

Social Media Platforms

Customer Demographics

Campaign Performance Analysis

Content Management

Marketing Analytics

Professional Relationships

Digital Media

Copywriting

Email Service Provider Expertise

Content Creation and Management

Strategic Positioning

WORK HISTORY

11/2022 to Current Email Marketing Specialist

Taylor & Pond – San Diego, CA

Leads a team of copywriters, designers, and web developers to create email content that is seen by hundreds of thousands of people daily. Tracks key performance indicators to measure success of email campaigns. Creates monthly reports to highlight key analytics and emphasize areas of opportunity for high-profile clients.

Establishes and manages relationships with multiple clients through weekly meetings and daily communications.

Utilizes specialized software to capture and process data, as well as streamline email processes.

Collaborates with cross-functional teams to develop and implement market research strategies.

06/2021 to 11/2022 Head of Digital Content Coordination Brydge Agency – Denver, CO

Edited and revised a wide array of content for accuracy, clarity and consistency. Wrote and created content for various topics and mediums. Proofread, edited and evaluated final copy to verify content aligned with established guidelines.

Directed and organized content creation and distribution for 6 different clients Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.

Lead strategic meetings to discuss ideal positioning and content optimization. 08/2021 to 10/2022 Server

Hillstone Restaurant Group – Aspen, CO

Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Answered customers' questions, recommended items, and recorded order information.

Worked with POS system to place orders, manage bills, and handle complimentary items.

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers. Set positive tone for entire dining experience as first point of contact for incoming guests.

Ensured a positive guest experience by maintaining a positive attitude and efficient service methods.

06/2018 to 06/2021 Server

Chilis's Bar And Grill – Aurora, CO

Served food and beverages promptly with focused attention to customer needs. Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods. Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. EDUCATION

05/2021 Bachelor of Science: Business Administration And Management Colorado State University - Fort Collins, CO