Customer Service Truck Driver
Resume:
RICHARD
PETTY JR
ad05rq@r.postjobfree.com
m
Dallas, TX 75241
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The overall objective is to be a Customer Service Expert with outstanding attendance, high performance in work ethics specializing in the satisfaction of the customer service and customer satisfaction.
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 20+ years in logistics.
Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 20 years of experience and basic maintenance knowledge.
Performance-driven and detail-oriented with methodical approach to following through on every need.
Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 20 years of experience and basic maintenance knowledge.
Performance-driven and detail-oriented with methodical approach to following through on every need.
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating tractor trucks and 53 inch trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
PROFESSIONAL SUMMARY
Ben E Keith - Truck Driver/ Hostler
Dallas, TX • 07/2022 - Current
WORK HISTORY
Transport of trucks to warehouse docking stations, ensuring safety protocols to be executed in professional mannerism.
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Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
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Operated with safety and skill to avoid accidents and delays.
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• Loaded and unloaded products at warehouses and
SKILLS
Strong communication
skills. Very dependable.
Fast Learner, Customer
Service
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Oriented. Excellent team
player
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• Vehicle Inspection
• Shipping and Packaging
• GPS and Route Planning
• Tractor Trailer Driving
• Commercial Driving
• Commercial Driver's License
• Route Management
• DOT Compliance
• DOT Requirements
• Electric Hand Trucks
Dependable and
Cooperative
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• Federal Laws
• PVC Piping
Cedar Valley College
Lancaster, TX • 2016
Associates: Criminal Justice
EDUCATION
Dallas Lite and Barricade - Delivery Driver/Route Driver Dallas, TX • 03/2018 - 07/2022
Masters Distribution - Delivery Route Driver
Arlington, TX • 01/2015 - 02/2018
customer locations using hand trucks, pallet jacks, and forklifts.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle
operations.
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Delivery equipment to work locations on 43-foot trailer and operate tractor in safe and professional manner ensuring all deliveries of equipment arrived at locations in operable condition
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Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
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Communicated regularly with dispatcher for delivery route details and changes.
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• Completed daily pre- and post-trip vehicle inspections.
• Received, counted and inspected inventory for delivery. Maintained positive relationships with customers to promote continued business opportunities.
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• Assisted with sorting and organizing stockroom items. Delivering snacks and supplies to school districts in DFW metroplex, completing paperwork for deliveries and loading and unloading 26-inch box truck with manual and electric pallet jack and use of forklift
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Excellent customer services skills and team player of all needed support from personnel
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• Assisted with sorting and organizing stockroom items. Determined best routes for driving to customer sites, accounting for such factors as weather and road
construction.
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Inspected and loaded delivery trucks and picked up customer returns.
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• Operated delivery vehicles safely and efficiently. Developed strong customer base through efficient and reliable service.
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Immediately addressed problems with customers to
promote speedy resolution.
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Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
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Fastenal Company - Delivery Route Driver
Carrollton, TX • 04/2012 - 12/2014
• Delivered orders to customers to drive full satisfaction. Managed product transitions from warehouse to customer site, loading, and unloading in alignment with
specifications.
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Maintained positive relationships with customers to promote continued business opportunities.
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Implemented policies and procedures across warehouse and shipping platforms.
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Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
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Delivery of construction supplies to Louisiana, port Arthur and Houston Tx south regions to various
companies that requested shipment, use of 26 inch
bobtail truck as well as 43 inch gooseneck trailer to various locations.
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Determined best routes for driving to customer sites, accounting for such factors as weather and road
construction.
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Maintained records of sales and customer information to support accuracy.
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Inspected and loaded delivery trucks and picked up customer returns.
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• Operated delivery vehicles safely and efficiently. Maintained records of mileage, oil, gas and expenses for reimbursements.
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Developed strong customer base through efficient and reliable service.
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• Received, counted and inspected inventory for delivery.
• Delivered orders to customers to drive full satisfaction.
• Completed daily pre- and post-trip vehicle inspections. Managed product transitions from warehouse to customer site, loading, and unloading in alignment with
specifications.
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Logged mileage, stops, orders and carton counts for each route.
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Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
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Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
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• Communicated regularly with dispatcher for delivery route details and changes.
Delivered products on cross-country routes using freight trucks.
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