Melissa Dufault

Orthodontic Assistant

Auburndale, FL 33823

ad05rj@r.postjobfree.com

+1-863-***-****

I am writing to express my strong interest in the associate position, as advertised. As someone who is passionate on delivering accurate and reliable results, I am excited about the opportunity to contribute to your team.

One aspect that sets me apart is my adaptability and eagerness to learn. I have experience working remotely in a previous role, which has honed my self-discipline and time management skills. I am confident in my ability to excel in a virtual work environment and make a seamless transition to remote work.

In my past roles, I have demonstrated a strong attention to detail, excellent problem-solving abilities, and effective communication skills, which are essential qualities for an associate. I am confident that my dedication to accuracy, commitment to continuous learning, and passion for auditing make me a strong fit for this position.

Thank you for considering my application. I can be reached at 863-***-**** or ad05rj@r.postjobfree.com further discussion.

Sincerely,

Melissa Dufault

Authorized to work in the US for any employer

Work Experience

Orthodontic Assistant

Shannon orthodontics - Haines City, FL

February 2017 to Present

Certified Orthodontic Assistant

Certified in radiography/radiology

Certified in impressions

Able to work in a very fast paced office

Very knowledgeable and able to accurately communicate in Ortho and dental Very knowledgeable in Invisalign

Lab work and serialization

Friendly, fun and outgoing

Able to prepare patients for procedures, helping them to feel comfortable, taking X-rays and photographs, creating molds of patient's bite, sterilizing tools, and scheduling appointments. Activities Coordinator

Encore Resort at Reunion - Kissimmee, FL

April 2016 to Present

Provided onsite training.

Achieved high sales percentage with consultative, value-focused customer service approach. Cross-trained and provided back-up for other customer service representatives when needed. Managed quality communication, customer support and product representation for each client. First aid and CPR certified

Sundreis Concierge

Encore Resort at Reunion - Kissimmee, FL

April 2016 to Present

Welcomed guests and clients in an upbeat and friendly manner. Directed clients to appropriate personnel to address concerns, resolve complaints or answer account- related questions.

Coordinated daily and weekly schedules and monthly calendar obligations. Scheduling and reservations. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Event Planner

Hampton Party Island - Southampton, NY

May 2014 to June 2016

Administered contracts to deliver outstanding vendor coordination, timeline development, budgeting and day of coordination services.

Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings.

Handled contract signing, fee collection, business accounts payable and receivable functions, and event booking activities.

Catering Associate

Hampton Party Island - Orlando, FL

September 2014 to May 2016

Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customer guidelines.

Worked with establishment managers and event coordinators to ensure adequate personnel and appropriation of accommodations were present for event success. Verified supplies availability throughout event duration by monitoring and restocking food and service stations.

Finalized banquet arrangements by conducting thorough inspections with clients prior to event start. Education

Associate of Science in Nursing

Valencia State College - Kissimmee, FL

2014

Skills

• SCHEDULING (1 year)

• EXCEL (Less than 1 year)

• FILE (Less than 1 year)

• MAINTENANCE (Less than 1 year)

• OPERATIONS (Less than 1 year)

• Customer service

• Typing

Additional Information

Skills

Results-oriented Quick learner

Operations management Computer proficient

Excel in scheduling File/records maintenance

Proficiency in Communications Financial records and processing

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