AO Angela Orr

Davenport, IA ***** 563-***-**** ad05ri@r.postjobfree.com

PROFESSIONAL

SUMMARY

Experienced Office/Sales Manager experienced in optimizing productivity, efficiency and service quality. Highly dependable, ethical and reliable leader that blends advanced organizational, multitasking, and sales and marketing skills to enhance performance and profitability.

SKILLS Client Relationship Management

Sales Planning

Staff Management

Sales Tracking

Performance Management

Profitability Optimization

Review of Contracts

Marketing Strategy

WORK HISTORY OFFICE/SALES MANAGER 04/2021 to CURRENT American Window Cleaning Davenport, IA

Develop and maintain office policies by implementing standards and procedures to guide efficient, effective operation of office. Set weekly schedule for 7 different crews, estimating time spent at each job, and building most efficient route between locations. Maintain correspondence with clients via email, phone calls, text messages and social media.

Hire, manage, and train staff, establish and monitor goals, and conduct performance reviews.

Utilize QuickBooks to complete bi-weekly payroll for 70 employees. Optimize organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

REPAIR TECHNICIAN FIELD ASSISTANT 03/2017 to 04/2021 Jolly Roofing And Contracting Collierville, TN

Completed all repair and maintenance activities promptly and to high quality standards.

Assisted Lead Technician with administrative duties; completing all paperwork required for each service ticket, tracking labor hours, and supplies used, to email information to corporate office. Maintained inventory of repair supplies and ordered parts. OWNER/OPERATOR 05/2006 to 05/2020

Finally Clean Davenport, IA

Built a small residential and commercial cleaning company using various advertisements, word of mouth, and in person sales and marketing. Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Established foundational processes for business operations. EDUCATION Associate In Applied Sciences Radiologic Technology 05/2007 Scott Community College, Bettendorf, IA