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Customer Service Marketing Manager

Location:
Long Beach, CA
Salary:
72,900
Posted:
November 14, 2023

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Resume:

AL

ANGELICA LOPEZ ROBLES

ad05r2@r.postjobfree.com 562-***-**** Long Beach, CA 90810

Focused offering in-depth experience in relationship building . Self-motivated leader with expertise in expanding network connections and educating clients. Customer-oriented, strategic-thinking sales management professional successful in retaining top accounts and growing profit channels. Multi-tasking and a positive leader persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Revenue monitoring

Action planning

Employee supervision & training

Lead development abilities

Mentoring and coaching

Excellent wriĴen and verbal communication skills

Persuasive negotiations

Business Planning

Sales operations

Marketing strategy

Internet and E-mail Marketing

Bilingual

Event planning and execution

Friendly, positive aĴitude

Leadership

Exceptional work ethic

LA Fitness Sports Club Costa Mesa, CA

Assistant Sales and Marketing Manager

10/2019 - 02/2020

Taught new associates sales tactics and performance improvement techniques.

Established action plans for team members and helped each person aĴain objectives.

Met with entire team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.

Supported all sales team members to drive growth and development. LA Fitness Sports Club Long Beach, CA

Assistant Sales and Marketing Manager

09/2017 - 10/2019

Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.

Produced sales documents, finalized deals and filed records. Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits. Recruited, hired and trained new hires to optimize profitability. Provided every customer with comprehensive assistance upon entering store.

Stayed up to date on store promotions, payment policies and security practices.

Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Drove sales of company products and services by meeting with customers using strategic and organized approach.

Listened to customer needs to identify and recommend best products and services.

Summary

Skills

Experience

Called 100 warm leads each day to expand client base. Balanced company objectives and customer desires when formulating pricing and marketing strategies.

Strengthened product branding initiatives by developing communication campaigns, promotional materials, market intelligence information and databases for LA Fitness market to maximize outreach. Freeway Insurance Lynwood, CA

Branch Manager

07/2013 - 09/2015

Exceeded company sales goals for new policies.

Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.

Provided leadership and training for new agents regarding industry best practices and company policies.

Monitored clients' insurance coverages to ensure changing needs were met.

Reviewed insurance inquiries, working effectively to accommodate various requests to build agency's reputation as service provider. Aeropostale Lakewood, CA

Sales Associate

10/2012 - 01/2013

Built trusting relationships with customers by making personal connections.

Met merchandise processing standards and maintained organized and accessible work area.

Worked with fellow sales team members to achieve group targets. Coordinated and merchandised seasonal collections and designs based on trending styles.

Processed sales transactions using POS system and returned receipts and payment cards to customers.

Millikan High School Long Beach, CA

High School Diploma

06/2012

Downey Real Estate Downey, CA

Some College (No Degree) in Real Estate

Education and Training



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