Store Manager Assistant
Resume:
Lesley Wells
Hopkinsville, KY *****
ad05q5@r.postjobfree.com
I am available for full time work in any open positions that may be available. Work Experience
First Assistant Manager
Rack Room Shoes/Off Broadway Shoe Warehouse - Hopkinsville, KY September 2017 to August 2023
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure. Shipping and Receiving. Damaged Merchandise. Conducting a Physical Inventory. Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards. Sales floor maintenance and housekeeping. Promotional event directions, materials and signage. Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
• Utilization of all available training tools
• Consistent reinforcement of operational standards
• Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets
• Work towards a complete understanding of managing all day to day operations
• Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel
Assistant Manager
Citi Trends - Hopkinsville, KY
May 2015 to August 2017
Manage and monitor cash flow, report and record sales data, track positive and negative shrink, counsel and advice customers in merchandise selection, promote sale by structuring displays on the floor, new employee education and training, maintains layaway inventory, restock unclaimed layaways, and maintain labor hours.
Assistant Manager
Cato's Department Store - Hopkinsville, KY
October 2008 to March 2015
Manage and monitor cash flow, report and record sales data, track positive and negative shrink, counsel and advice customers in merchandise selection, promote sale by structuring displays on the floor, new employee education and training, maintains layaway inventory, restock unclaimed layaways, and maintain labor hours.
Teller
Heritage Bank - Hopkinsville, KY
October 2003 to July 2006
Manage and monitor cash flow
Counsel and advice customers in deposit account
Open and close deposit account
Process and report IRS taxes for customers
Order all office supplies for the office
Vault cash management, traveler's checks, and electric scanning Education
High school diploma
South Hopkins High School - Madisonville, KY
May 1992 to August 1998
Associate of Science in Business Management
Draughons Junior College - Clarksville, TN
August 1995 to December 1997
Skills
• Retail Management
• Store Management Experience
• Cash handling
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