Velma J Veasley

**** ****** **.

Cincinnati, OH *5231

ad05q4@r.postjobfree.com

Phone: 312-***-****

SENIOR IT QA ANALYST

Expert in Automated/Manual Testing Understands Development Concepts 25 Plus Years Record of Proven Results

Experienced in implementation and quality assurance testing skills in Client Server, Web-based environments, and Mainframe, including testing the front-end, workflow, database, and integration components

Solid understanding of the QA process and methodology, SDLC and Defect Tracking; this includes Unit, Functional, Automation, System, Regression, and User Acceptance Testing

Participates in product design discussions and come up with testing requirements and formulate them into test plans/test cases

Collaborates with other team members to understand the scope of scenarios that will be used for testing activities

Reports any concerns on testing preparation, quality, or timelines to Senior Management

Works with Global Technology and/or Business Leads to find Resources needed to successfully complete testing

Reviews and participate in test case reviews, requirement review, design reviews and change control activities

Calculate high-level testing resource estimates based on project size, complexity, and duration

Analyze the testability of project requirements

Complete test strategy

oEntry/Exit Criteria

oSchedule

oKickoff meeting

oTest case creation manual/automated

oPlan regression testing

oPlan load and performance testing

oTest environment plan

oTest data plan

oTest communication plan

oTest Resource plan

oTest execution

oBusiness participation and sign off

oDefect process

oTest and defect reporting

Build and manage relationships with external partners on day-to-day basis

Ability to lead multiple projects

Exploit tools to reduce development work

Provide recommendations to increase or improve the effectiveness / efficiency of business process

Involved in analysis, design and quality assurance of Client, server, and Web applications for various industries

BlueCross BlueShield of IL, Chicago, IL 2013 –Present

Sr. IT QA Specialist (Test Lead)

Understands business drivers and IT enablement for application portfolio area being serviced

Provides resource estimates at project initiation and refines throughout the project lifecycle

Develops and executes defined system test strategies and system test plans for the application area and associated integrations

Provides input as an active participant in project meetings

Identifies opportunities for expanding Technical Delivery & Support

Serves as first level of escalation for testing issues

Identifies training needs; develops training plans for Technical Delivery & Support testers

Acts as a mentor internal and external to Technical Delivery & Support

Accountable and responsible for services delivery including status reports, metrics, SDM documentation and other reports as necessary

Understands and ensures that the application integrations (interfaces, services, external entities, etc.) are accounted for in test planning and test execution

Provides leadership for test data planning for Technical Delivery & Support test deliver

Ensures team adherence to standards throughout project or release lifecycle

Manages issues and risks, develops mitigation plans and escalates as necessary

Provides oversight of Technical Delivery & Support test team(s)

Develops resource plans and distribution of work in collaboration with the ITPM

Leverages differing defect tools as appropriate and as established by project, program, or application teams

Contributes as an active participant in defect meetings

Works with Defect Coordinator to disposition defects to appropriate project and application teams

Works with Development, Business Analysts and/or Project Managers to identify project risks, and participates in mitigation strategy development

Provides leadership and training for both onshore and offshore teams

Identifies and implements area(s) of optimization within the Technical Delivery & Support project test team

TekSystems, Chicago, IL

Sr. UAT Analyst (JP Morgan Chase) 7/2010 – 7/2012

Drove process and technology improvement initiatives

Performed user acceptance testing associated with collaborative reporting and analytical deliverables which require UAT prior to implementation

Maintained records of UAT findings and manage discussions to assure all issues are resolved and agreed upon fixes are approved by business

Used data to conduct validation testing

Worked with multiple project teams

Documented UAT findings and report back to the UAT manager and information technology peers for resolution

Conducted meeting and communicate UAT findings to key stakeholders

Made recommendations and solutions to resolve UAT findings

Maintained and distributed status reports on all UAT initiatives to key stakeholders

Ran reports and built queries and other business intelligences systems to support UAT

Evaluated, interpreted, and analyzed data required to support analytics and reporting projects

Assumed responsibility for data integrity among various internal sources

Evanston Northwestern Healthcare, Skokie, IL

Sr. Applications Analyst (Consultant) 9/2006 – /2008

Evaluated and tested new or modified software products and validate documentation prior to release

Prepared, designed, and executed test plans and cases based on customer and software requirements and technical understanding of product architecture to attain quality software both economically and efficiently, including both new and existing feature regression tests

Reproduced, investigated, and debugged software issues.

Performed analysis of business requirements and user needs

Worked closely with vendor and other business areas. Vendors included McKesson, Blackbaud, PICIS

Contributed to and/or reviewed all project deliverables

Maintained and supported various applications to ensure applications are up and running successfully

Established guidelines/timeframes to ensure a successful installation

Ensured milestones were met

Monitored all phases of the installation and escalates issues when necessary

Interacted with Senior Project Manager

Created project plans and timelines, acted as an interface between end users and I/ S, and kept project deadlines, including motivating participants to stay on schedule

Developed and maintained best practices documentation

Interfaced with project stakeholders to ensure project quality and customer satisfaction

Leveraged existing knowledge of business application architecture in project work

Created, maintained, and executed automated scripts

Expert in Automated/Manual Testing Understands Development Concepts 25 Year Record of Proven Results

Reviews and other phases of development lifecycle to gather information necessary to create clear, concise, and reusable test cases

Participated in discussions and initiatives in process improvement for the group

Complied with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies

Validated messages in accordance with HL7 standard and user-defined rules. ADT inbound and outbound messages

Maintained knowledge of third-party software and healthcare applications

Allstate Insurance - Northbrook, IL

Sr. QA Analyst, Allstate Financial Technology 5/1986 – 9/2006

Partnered with Quality Assurance team to ensure requirements could be easily translated into test plans

Worked with multiple groups to coordinate testing effort.

Established, implemented, managed, and monitored the unit, system, volume or stress and acceptance test standards for the data, process, and procedures in the project

Performed manual and automated system and software testing to ensure that software meets business functional requirements, IT design specifications and quality standards

Familiar with coordinating difficult planning and/or scheduling activities to accomplish goals and objectives

Researched to determine if solutions to business need currently exist within or outside the business unit, and if not, whether new solutions are feasible

Documented business and functional requirements and communicated these requirements to the development team for design and implementation of business solutions

Provided, as needed, input to the development of formal business cases

Maintained working knowledge of data processes around extract and SQL concepts

Contributed to continuous improvement and proactively supports knowledge sharing within the team and across IT

Identified and engages key downstream IT partners

Participated in QA/UAT defect resolution to completeness

Ensured thorough and documented traceability from test cases to design/requirements

Managed scope and risk for assigned projects

Assisted in the coordination of acceptance testing

Developed functional test plans based on business and functional requirements

Coordinated functional testing effort with project team

Identified and documented defects; developed enhanced test models and techniques

Acted as a lead in managing all defects opened to development teams on a project-by-project basis

Performed e-commerce testing for Auto/Property and Casualty and Allstate Financial via Allstate.com

Provided Leadership and training for both onshore and offshore teams (N. Ireland and India)

Technical Environment: qTest, Agile, Quality Center 10.0, SAP, Jira Devops, Excel, Windows 95/98 NT, TCP/IP, RPGII, HTTP, URL, HTML, .NET, ADT, Compdata, JavaScript, FTP, NET, Oracle, Sarbanes Oxley, DB2, EPIC, IMS, PCAnywhere, COBOL, FILE-AID, HL7, Lotus Notes, ENDEAVOR, STARTOOL, Transcend, Mainframe, Client Server, Microsoft Project, Project Management, SQL Server, RUP (Rational Unified Process), Mercury Suite Tools, Method 1 Light, Citrix, TestDirector, Quality Center, WinRunner, Sharepoint, CICS, Cerner, JCL, AS400,Toolbox, OS/VS, TSO, ISPF, JES2, and VSPC Application, Soap UI 5.1, Splunk, JSON P, DeviceAnywhere

EDUCATION

University of Phoenix – Cybersecurity Digital Forensics Certificate - InProgress

DeVry University – Project Management – (2004)

Oakton Community College – Computer Science – (1980)

Secret Clearance

Contact this candidate