Tayong Emmanuel

Dallas, TX *****

Mobile: 469-***-****

Personal Email: ad05pd@r.postjobfree.com

Results-driven, goal-oriented professional with 11years as an accountant, 7years as Scrum Master, 2 years as Release Train Engineer (RTE), and 4years of Agile Coach. I have an extensive Agile (Scrum, SAFe, Kanban, and DEVOPs), and a solid track record of success in delivering quality projects on time and within budget. Distinguished ability to employ problem solving and decision-making skills to quickly deliver solutions to complex problems. Adapt at driving full project lifecycle from concept, design, development, testing, and delivery. Able to establish and maintain productive relationships across all organizational levels. Excellent at leading cross functional teams and navigating all the hurdles of team building.

ACCOMPLISHMENTS

Knowledge of various Agile, Scrum, XP, Kanban Principles, Safe, SDLC, Waterfall, TDD, Continuous Integration, DevOps, Design thinking, Change Management.

Cybersecurity+(GRC Security Analyst /SOC Analyst)21

Knowledge of Jira- Confluence, Version 1, Rally MS Project, Team Foundation Server (TFS), Service Now, Business Analysis, Rally, Scrummage Tool, Salesforces, SharePoint, Asana, Excel, Tableau, MS Project, Microsoft Teams, Webex, Blue Jean, AWS Cloud Practitioner

Knowledge of HIPAA, Fraud Waste and Abuse, Excel and tableau, Smartsheet’s

Managed multiple Med D Client Implementation and enrollment engagements.

Experience in performing Root Cause & Gap analysis and assessments involving HIPAA related issues.

Behavior Driven Development (BDD). Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

Excellent experience facilitating agile practices, in the delivery of enterprise applications through multiple release cycles. Strong ability to lead teams, coach/mentor, develop user stories and establish lightweight software configuration management and release processes that enables organizations to build high-value products quickly and effectively.

Great experience in using and applying different metrics like Velocity, Burn down, Lead Time, Cycle Time, Team Velocity, Agile Metrics, Kanban, Work in Progress etc.

Agile Coach/Scrum Master 02/12/2022 to Date

Fiserv Implementing Partner Insight Global.

●Lead and support Agile transformation at Fiserv. Working with software development teams in creating a more effective and efficient working environment. Creating Community of Practices.

●Coach Executive leaders, Scrum Teams and Management towards improving agile processes and metrics. Help with new Scrum team setup or evaluate and mentor existing Scrum teams. Deliver training classes as part of coaching for roles including product owners, developers, and testers.

●Develop and evaluate team metrics and make recommendations to teams and management for improvements. Coordinate the delivery of all agile product development within Fiserv.

●Developing Agile Community of Practice to include Scrum Masters, Product Owners, and other Agile Team Members and Bringing external viewpoints regarding ever-changing Agile approaches, tools, skills to the organization, including updating process and role definitions as needed.

●Design, Development and Maintenance of IT Processes and ‘Ways of Working’ across full digital product lifecycle, including Organizational Playbook, which encompasses Goals and associated Metrics, Governance model, and sub-organizational responsibilities, Process definition and ‘how-to’ guides, Role-based competency requirements, Role-specific training plans, including development and maintenance of learning paths specific to individual roles and skillsets.

●Leads and drives business transformation strategies using Agile, Lean and Design Thinking methodologies and influence across operations, helping executive and leaders at the top understand their role and how to lead change.

●Crafts a holistic strategy for driving adoption, from the introduction and employee education, to building communities of practice, to sustaining the methodologies and continually offering strategies for improvement. Mentors’ leaders on how they grow the skills and competencies to help their organization embrace the adoption.

Project Manager / Scrum Master Ford Motors 03/12/2022 to 8/30/2023

Implementing Partner Modis.

●Lead and support Agile transformation with a team of 8 Agile coaches and over 180 agile teams within Ford Globally

● Working with software development teams in creating a more effective and efficient working environment. Creating Community of Practices.

●Coach Executive leaders, Scrum Teams and Management towards improving agile processes and metrics. Help with new Scrum team setup or evaluate and mentor existing Scrum teams. Deliver training classes as part of coaching for roles including product owners, developers, and testers.

●Develop and evaluate team metrics and make recommendations to teams and management for improvements. Coordinate the delivery of all agile product development within Ford.

●Developing Agile Community of Practice to include Scrum Masters, Product Owners, and other Agile Team Members and Bringing external viewpoints regarding ever-changing Agile approaches, tools, skills to the organization, including updating process and role definitions as needed.

●Develop and evaluate team metrics and make recommendations to teams and management for improvements. Coordinate the delivery of all agile product development within Ford.

●Developing Agile Community of Practice to include Scrum Masters, Product Owners, and other Agile Team Members and Bringing external viewpoints regarding ever-changing Agile approaches, tools, skills to the organization, including updating process and role definitions as needed.

●Design, Development and Maintenance of IT Processes and ‘Ways of Working’ across full digital product lifecycle, including Organizational Playbook, which encompasses Goals and associated Metrics, Governance model, and sub-organizational responsibilities, Process definition and ‘how-to’ guides, Role-based competency requirements, Role-specific training plans, including development and maintenance of learning paths specific to individual roles and skillsets.

●Leads and drives business transformation strategies using Agile, Lean and Design Thinking methodologies and influence across operations, helping executive and leaders at the top understand their role and how to lead change.

●Crafts a holistic strategy for driving adoption, from the introduction and employee education, to building communities of practice, to sustaining the methodologies and continually offering strategies for improvement. Mentors’ leaders on how they grow the skills and competencies to help their organization embrace the adoption.

SAFe Agile Coach / Scrum Master 11/18/2019 to 01/28/2022

VERIZON.

Coach a Train of nine agile teams averaging nine teammates in an Agile SAFe environment, provided extensive guidance/training how to implement Agile frameworks like Scrum, Kanban, SAFe and DevOps also implementing the different scrum ceremonies (Backlog Grooming, Sprint Planning, Daily stand-up, Sprint Review, Sprint Retrospective) using Jira and Kanban.

Lead and support Agile transformation at Verizon. Working with software development teams in creating a more effective and efficient working environment. Creating a Community of Practices.

Worked as SAFe SM for a team of twenty-one teammates, coordinating all agile ceremonies in respective iterations and preparing team for PI Plannings through Pre-PI Planning

Provided extensive guidance/training to highly effective teams on how to implement Agile frameworks like Scrum, Kanban, SAFe and DevOps also implementing the different scrum ceremonies (Backlog Grooming, Sprint Planning, Daily stand-up, Sprint Review, Sprint Retrospective) using Jira and Kanban.

Develop and evaluate team metrics and make recommendations to teams and management for improvements. Coordinate the delivery of all agile product development within Verizon.

Provide Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

Worked effectively with multiple Scrum teams with team mates locally and offshore using the SAFe framework.

Prepare team for PI Planning, work with Product Owner to arrange and prioritize team backlog ahead of PI Planning using tools like Rally, WebEx, Agile Central

Prepare team Capacity and load using Historical velocity ahead of PI Planning and had successful PI’s.

Coordinate and participate in PI Planning with other Agile Coaches and Release Train Engineers (RTEs) and had successful planning’s.

Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the scrum team.

Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

Scrum Master/Agile coach 01/12/2018 to 10/29/2018

Expedia/Vrba. Implementing Partner eTeam.

●Lead and support Agile transformation at Expedia/Vrbo. Working with software development teams in creating a more effective and efficient working environment. Creating a Community of Practices.

●Coach Executive leaders, Scrum Teams and Management towards improving agile processes and metrics. Help with new Scrum team setup or evaluate and mentor existing Scrum teams. Deliver training classes as part of coaching for roles including product owners, developers, and testers.

●Develop and evaluate team metrics and make recommendations to teams and management for improvements. Coordinate the delivery of all agile product development within Expedia/Vrbo.

●Developing Agile Community of Practice to include Scrum Masters, Product Owners, and other Agile Team Members and Bringing external viewpoints regarding ever-changing Agile approaches, tools, skills to the organization, including updating process and role definitions as needed.

●Design, Development and Maintenance of IT Processes and ‘Ways of Working’ across full digital product lifecycle, including Organizational Playbook, which encompasses Goals and associated Metrics, Governance model, and sub-organizational responsibilities, Process definition and ‘how-to’ guides, Role-based competency requirements, Role-specific training plans, including development and maintenance of learning paths specific to individual roles and skillsets.

●Leads and drives business transformation strategies using Agile, Lean and Design Thinking methodologies and influence across operations, helping executive and leaders at the top understand their role and how to lead change.

●Crafts a holistic strategy for driving adoption, from the introduction and employee education, to building communities of practice, to sustaining the methodologies and continually offering strategies for improvement. Mentors’ leaders on how they grow the skills and competencies to help their organization embrace the adoption.

Agile coach 2/27/2017 to 12/28/2017

CAPITAL GROUP American Fund. Implementing Partner Infosys

●Lead and support Agile transformation at Capital Group AF. Working with software development teams in creating a more effective and efficient working environment. Creating a Community of Practices.

●Coach Executive leaders, Scrum Teams and Management towards improving agile processes and metrics. Help with new Scrum team setup or evaluate and mentor existing Scrum teams. Deliver training classes as part of coaching for roles including product owners, developers, and testers.

●Develop and evaluate team metrics and make recommendations to teams and management for improvements. Coordinate the delivery of all agile product development within Capital Group AF.

●Developing Agile Community of Practice to include Scrum Masters, Product Owners, and other Agile Team Members and Bringing external viewpoints regarding ever-changing Agile approaches, tools, skills to the organization, including updating process and role definitions as needed.

●Design, Development and Maintenance of IT Processes and ‘Ways of Working’ across full digital product lifecycle, including Organizational Playbook, which encompasses Goals and associated Metrics, Governance model, and sub-organizational responsibilities, Process definition and ‘how-to’ guides, Role-based competency requirements, Role-specific training plans, including development and maintenance of learning paths specific to individual roles and skillsets.

●Leads and drives business transformation strategies using Agile, Lean and Design Thinking methodologies and influence across operations, helping executive and leaders at the top understand their role and how to lead change.

●Crafts a holistic strategy for driving adoption, from the introduction and employee education, to building communities of practice, to sustaining the methodologies and continually offering strategies for improvement. Mentors’ leaders on how they grow the skills and competencies to help their organization embrace the adoption.

Scrum Master 01/2016 to 01/13/2017

Bayview Loan Servicing – Miami, Fl (PEGA Development). Implementing Partner Infosys

●Coach multiple software delivery teams in an Agile environment. Practical experience scaling Scrum and partnering with other teams to monitor cross team dependencies.

●Plan’s, coordinates, monitors, and supports the implementation of multiple small to medium systems and/or products.

●Guides the team’s operations by facilitating ceremonies (e.g., daily standup, sprint planning) and instilling Agile principles into daily activities to ensure smooth functioning of the delivery team.

●Partner with Agile Communities of Practice (e.g., Product Owners, ScrumMaster, etc.) to help promote.

With an Agile Team of twelve members, I, provided extensive guidance to highly effective teams of PEGA Developers on how to use Scrum by educating and implementing the different scrum ceremonies using the Jira and Kanban Tool

Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the scrum team.

Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

Worked effectively with multiple Scrum teams both internally and offshore.

Trained junior members of IT team regarding network security and troubleshooting of data circuits using WebEx recording sessions and archiving for future use

Managed creative projects from concept to completion while managing outside vendors.

Collaborated with clients from concept (user stories) through final delivery of product or service.

Supervised and provided direction for six technical direct reports regarding network activities.

Scrum Master 02/2015 to 12/2015

CVS Caremark – Richardson, TX (Mobile I-Pad). Implementing Partner Infosys

●Coach multiple software delivery teams in an Agile environment. Practical experience scaling Scrum and partnering with other teams to monitor cross team dependencies.

●Plan’s, coordinates, monitors, and supports the implementation of multiple small to medium systems and/or products.

●Guides the team’s operations by facilitating ceremonies (e.g., daily standup, sprint planning) and instilling Agile principles into daily activities to ensure smooth functioning of the delivery team.

●Partner with Agile Communities of Practice (e.g., Product Owners, ScrumMaster, etc.) to help promote.

With a team of eight members, we Use HP-ALM, JIRA SharePoint and TFS tools to manage track guide shield team on side and offshore to manage and develop the iPad application.

Directing and Implementing all Agile Scrum ceremonies to the team by organizing and inviting all involved to attend.

Work with product owner to Owned and prioritized product backlog with team under control from product owner

Organize Designed strategic plan for component development practices to support future projects.

Directed onsite training (KT) for business users to maximize productivity.

Trained junior members of IT team regarding network security and troubleshooting of data circuits using WebEx and recording/ achieving for future use.

Consistently met datelines and requirements for all production work orders.

Provided methodologies for object-oriented software development and efficient database design.

Developed workflow charts and diagrams to ensure production team compliance with client deadlines.

Managed creative projects from concept to completion while managing outside vendors.

Collaborated with clients from concept through final delivery of product or service.

SCRUM MASTER 09/2014 to 01/2015

NBTY Manufacturing LLC – Bohemia, NY. Implementing Partner Infosys

Facilitate internal and external meetings and presentations to provide status updates and make decisions relative to client projects and implementations. Facilitate engagement summaries when requested.

Coach multiple software delivery teams in an Agile environment. Practical experience scaling Scrum and partnering with other teams to monitor cross team dependencies.

Plan’s, coordinates, monitors, and supports the implementation of multiple small to medium systems and/or products.

Guides the team’s operations by facilitating ceremonies (e.g., daily standup, sprint planning) and instilling Agile principles into daily activities to ensure smooth functioning of the delivery team.

Partner with Agile Communities of Practice (e.g., Product Owners, ScrumMaster, etc.) to help promote.

Serve as a squad leader to organization market and regional delivery squads.

Provided extensive guidance to scrum team of nine members on how to use Scrum by educating and implementing the different scrum ceremonies using the Jira and Kanban Tool

Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the scrum team.

Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the scrum team.

Worked effectively with multiple Scrum teams both internally and offshore.

Trained junior members of IT team regarding network security and troubleshooting of data circuits.

Managed creative projects from concept to completion while managing outside vendors.

Collaborated with clients from concept through final delivery of product or service.

Supervised and provided direction for six technical direct reports regarding network activities.

PRODUCT OWNER 01/2014 to 08/2014

PricewaterhouseCoopers – Tampa, FL. Implementing Partner Infosys.

Mentor and coach teams and individuals in a transformation from waterfall to Agile by reinforcing principals learned through training and guide behavior towards adoption of Lean-Agile principles and practices. An aspiring servant leader that supports Agile coaching activities across portfolios and trains to quickly create spheres of influence to relentlessly improve and elevate the Portfolio’s application of Scaled Agile Framework (SAFe).

Collaborated with clients from concept through final delivery of product or service.

Trained junior members of IT team regarding network security and troubleshooting of data circuits.

Managed creative projects from concept to completion while managing outside vendors.

Designed strategic plan for component development practices to support future projects.

Directed onsite training for business users to maximize productivity.

Consistently met datelines and requirements for all production work orders.

Aligned office departments and increased inter-department communication and data sharing.

PRODUCT OWNER 05/2013 to 12/2013

SunTrust Robinson Humphrey Inc. – Atlanta, GA. Implementing Partner Infosys

Mentor and coach teams and individuals in a transformation from waterfall to Agile by reinforcing principals learned through training and guide behavior towards adoption of Lean-Agile principles and practices. An aspiring servant leader that supports Agile coaching activities across portfolios and trains to quickly create spheres of influence to relentlessly improve and elevate the Portfolio’s application of Scaled Agile Framework (SAFe).

In a team of twelve teammates, I Owned and prioritized product backlog using Jira/Kanban tools.

Focused on building critical features up front in order to identify constraints and technical challenges.

Managed the implementation of new features by outlining plans and specifications such as how, where, and when each piece would work.

Allocated and approved team resource usage.

Directed onsite training for business users to maximize productivity.

Designed strategic plan for component development practices to support future projects.

Developed workflow charts and diagrams to ensure production team compliance with client deadlines.

Coordinated with systems partners to finalize designs and confirm requirements.

Collaborated with clients from concept through final delivery of product or service.

SCRUM MASTER 02/2012 to 04/2013

Northwestern Mutual Life Insurance Company – Milwaukee, WI. Implementing Partner Infosys.

Servant leading a team of twelve teammates, I Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

Facilitate internal and external meetings and presentations to provide status updates and make decisions relative to client projects and implementations. Facilitate engagement summaries when requested.

Serve as a squad leader to organization market and regional delivery squads!

Organized coordinate and run all agile ceremonies from Backlog refinement, sprint planning, Daily Stand ups, Sprint Review, Sprint Retrospective respectively.

Provided extensive guidance to highly effective teams on how to use Scrum by educating and implementing the different scrum ceremonies using the Jira and Kanban Tool

Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the scrum team.

Provided extensive guidance to highly effective teams on how to use Scrum Processes

Worked effectively with multiple Scrum teams both internally and offshore.

Trained junior members of IT team regarding network security and troubleshooting of data circuits.

Coordinated with systems partners to finalize designs and confirm requirements.

Consistently met datelines and requirements for all production work orders.

Recommended architectural improvements, design solutions and integration solutions.

Managed creative projects from concept to completion while managing outside vendors.

Developed workflow charts and diagrams to ensure production team compliance with client deadlines.

Organized and created shooting schedules for graphic design team, supervising the progress of projects from production to postproduction.

ETL Developer 02/2011 to 01/2012

Revolution Mortgage Group (RMG) – Dallas, TX

MSBI Developer in SSIS and SSRS and project leadership and provided Liaison role for RMG’s managed operations of the Data center and respective Databases.

I set up and coordinate regular scrum meetings for the project to get respective updates from different team members and seek solutions to solve them.

Create plan that fits scope; define and clearly articulate project goals and milestones (stretch, yet realistic) assemble; coach, manage and motivate team. Also intervene to resolve technical and Business issues using problem solving skills that are second none. Example Brought stalled projects on track within two weeks by setting/ communicating clear vision, goals and milestones.

Head team responsible for efficient data insertion, manipulation and retrieval using various joins, indexed views, stored procedures and functions.

Manage MSBI Team to developed SSIS packages using for each loop in control flow to process all flat files within folder, File System Task to move file into archive after processing and execute SQL task to insert transaction log data into the SQL table.

Manage IT Team responsible for creating database objects like table, views, stored procedures, triggers, functions using T-SQL to provide structure to store data and to maintain database efficiently.

Extensive experience working in a SharePoint Environment to communicate reports to end users or client for decision making.

Worked on agile sprint-based development process and successfully delivered various reports.

I Supported different teams through the entire Business Intelligence project life cycle Developed parameterized reports using SQL Server Reporting Services SSRS.

Data Analyst/Accountant 2001 to 2011. All Life Insurance Co – Douala Cameroon

Manage Petit Cash for the entire organization.

Prepare Payroll monthly for the company.

Analyze monthly premium and provide reports to top management.

Prepare and organize internal audit prior to major audit by outside vendor.

Manage and prepare daily balance sheet for the organization.

Do review work of junior colleagues and provide feedback to upper management.

Prepare and do Knowledge transfer (KT)

EDUCATION

University of Buea – Cameroon Bachelor of Science in Accounting,

Year 2000

Cola berry School of Data Analytics – Richardson, TX Certification

MSBI Developer (SQL, SSRS, SSIS, SSAS)

United States May 2013

CERTIFICATIONS (Scrum.org, Total Educators)

Professional Scrum Master (PSM1)

Agile Scrum Master

Agile Scrum Product Owner

Agile Coach

Agile Certified Trainer

PROFESSIONAL EXPERIENCE

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