I would like the opportunity to where I can make the best of my abilities and of my potential. In doing so, I look forward to contributing to the company's growth. While contributing to the company's growth, I also look forward to upgrading my skills. DELIVERY DRIVER — DoorDash

Leavenworth, Kansas, June 2022 - Present

BANKER — Armed Forces Bank

Fort Leavenworth, Kansas, December 2019 - May 2022 STORE MANAGER — Store Here, Ship There

Leavenworth, Kansas, March 2016 - December 2019

Julia Pickens

Customer Sales Assistant

Phone 972-***-****

Email ad05pb@r.postjobfree.com

Address Leavenworth, KS 66048

• Adhered to delivery schedules and deadlines.

• Utilized relevant map programs and GPS systems to navigate routes.

• Checked delivery addresses and verified correct package delivery.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Participated in ongoing training to enhance own job skills and knowledge.

• Responded quickly to meet customer needs and resolve problems.

• Sought continuing education opportunities to stay current with industry trends.

• Focused on learning new skills and staying updated with industry changes.

• Provided efficient and courteous service to customers at all times.

• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

• Identified ways to improve efficiency in operations and implemented process changes.

• Worked with coworkers to complete tasks.

• Troubleshot minor problems and reported larger technical issues.

• Oversaw day-to-day store operations to foster efficient and profitable operations.

• Solved problems and resolved conflicts for team members and customers.

• Created weekly work schedules to meet staffing needs while controlling labor costs.

• Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.

• Evaluated customer feedback and complaints to locate weaknesses and improve service.

• Provided leadership and motivation to team members to increase productivity and efficiency within the store. CAREER OBJECTIVE

EXPERIENCE

BACHELOR OF SCIENCE (B.S.) IN BUSINESS ADMINISTRATION

— Colorado Technical University

Colorado Springs, Colorado, Nov 2022

References available upon request

• Stocked and organized products in storage spaces and retail shelves.

• Tracked store inventory and ordered new products to prevent shortages.

• Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.

• Established efficient inventory management system to maximize sales and reduce costs. Developed and implemented a customer service program to ensure consistent, high quality service throughout the store.

•

• Set sales targets and budgets for team leads and employees to follow.

• Conducted regular performance reviews with staff to ensure job expectations were met or exceeded.

• Arranged store cleanings and renovations during periods of low customer traffic.

• Interviewed and hired prospective employees according to team needs.

• Created and distributed training materials to staff members.

• Developed and executed marketing plans to promote store products and services.

• Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.

• Mentored new employees on store policies and procedures while providing guidance and support in their roles.

• Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions. Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.

•

• Customer Service • Time Management

• Verbal and Written Communication • Attention to Detail

• Food Delivery • Excellent Sense of Direction

• Customer Response • Serve Customers

• Signature Verification • Delivery Verification

• Contactless Deliveries • Documentation

• Safety

EDUCATION

SKILLS

REFERENCES

Contact this candidate