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Account Manager

Location:
Virginia Beach, VA, 23452
Posted:
November 14, 2023

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Resume:

CHRYSLER MUSEUM, Gallery Host (Present)

• Greets, engages and provides assistance to visitors.

• Provides information about the museum’s collection, exhibitions and leads tours for visitors.

• Acts as ambassador to the museum and ensures the security of the collection by enforcing museum rules.

• Monitors visitor’s behavior, safety and reports unusual activity and potential hazards. INTERIOR DESIGNER, Associates Degree (Present)

• Interior Design graduate.

• Provides residential interior design and home staging consultation experience.

• Uses ChiefArchitect software to produce renderings; floor plans, elevations, reflective ceiling plans, architectural layouts.

• Designs and determines space planning and layout utilizing the principles and elements of design.

• Prepares and executes effective client sales presentations, including concept boards, floor and furniture plan layouts.

• Produces product specifications, budgets and final installation process.

• Delivers beautiful customized interiors to meet client’s style, needs and budgets. GROUP & INDIVIDUAL HEALTH INSURANCE, Agent/Broker (12 years experience)

• Licensed agent with 12 years experience in Group Insurance Sales & Marketing; consultative B2B sales, service and management for Cigna, Blue Shield of CA., Anthem, Combined Insurance.

• Held various positions as a Small Group Account Executive, Large Group Sr. Benefits Specialist and Regional Manager.

• Managed a book of business; developed new business sales, retention and renewals business, managed accounts effectively and grew business consistently according to company’s goals.

• Responsible for overseeing and handling employee benefit plans, contract administration and implementation in compliance with the law, funding options administration and escalated/unresolved claim and servicing issues.

• Travelled locally and out of state to conduct effective sales presentations, open enrollments, health fairs & community outreach programs.

• Worked and maintained broker/client relationships. Worked closely with employer decision makers, upper management and HR, members as well as internal business partners such as underwriting, claim, member services, pharmacy and provider relations.

• Managed a small employee benefits brokerage firm. Responsible for overseeing sales, retention business, proposals, quotes, service to clients and responsible for a small support team.

• Received several awards for meeting sales goals and excellence in customer service. Active Life & Health License

Virginia

TCC, AAS Interior Design

Virginia

HSR, Certified Home Stager

California

UCLA, Interior Design

California

Colegio Americano,

Quito, Ecuador

Sales, Service & Management

Public Speaking, Communication

Critical Thinking, Creativity,

Organizational, Team Player

Multilingual:

English, Spanish, Portuguese

Microsoft and Apple Products

Chief Architect Technical Software

SKILLS

CONTACT INFORMATION

932 Artesia Way.

Virginia Beach, VA 23456

Cell: 757-***-****

ad05p4@r.postjobfree.com

OBJECTIVE

Seeking a full time career opportunity in the

Employee Benefits Insurance industry or

related field. The ideal position will allow

me to use my previous experience and skills

in sales, service and management to build

and promote company’s goals and objectives,

in addition to meeting my professional goals.

Grade Point Average (GPA)4.0/4.0

President’s Honor Roll Award

Best in Sales Awards

Best in Business Award

Quality Customer Service Awards

EXPERIENCE

EDUCATION AWARDS

JACQUELINE MELCHIADE-LAWRENCE



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