SHUBH KHETAN

Palo Alto, CA

336-***-**** ad05m7@r.postjobfree.com LinkedIn

Shubh is a data analytics professional with 9 years of experience driving revenue and operational efficiency in fast-paced tech environments. Whether it's facilitating investor pitches to strengthen financial outlook or optimizing team efficiency to triple productivity, she has a proven track record of delivering results. She excels in mentoring teams, fostering alignment with stakeholders, and addressing intricate organizational challenges, always with an eye on the bottom line. Issuu Palo Alto, CA November 2022 - Present

Revenue Strategy & Operations BI Manager

Strategically partner with C-level executives and cross-functional teams to enhance revenue forecasting and KPI analysis, delivering critical insights that drive ongoing performance. SME in SaaS revenue models, leveraging expertise to optimize financial strategies.

● Surpassed fundraising goals by 5% by collaborating with the CEO and CFO in hosting impactful investor pitches and board meetings.

● Instrumental in achieving a 150% increase in upsells by refining the strategic planning and OKR-setting processes, enabling the product team to identify and capitalize on upsell opportunities effectively.

● Improved stakeholder engagement by 25% by guiding two business intelligence analysts in refining data narrative delivery, which elevated analytical productivity and shaped strategic decision-making.

● Enhanced forecast accuracy by 7% through advanced churn, LTV, and revenue simulations, enabling targeted OKR development.

Compass dba Glide Redwood City, CA October 2021 - July 2022 Senior Product Operations Manager

Hired, onboarded and managed a team of 10 to support internal expansion and adoption initiatives. Assessed team processes and rituals to determine opportunities for process improvement. Hosted daily scrum, sprint planning and retrospectives.

● Slashed product cycle time by 30% through the integration of Agile methodologies, optimizing team workflows and enhancing cross-departmental communication.

● Increased NPS score from 83 to 92 by conducting in-depth qualitative analysis, user interview and establishing a feedback loop between customers and the product team.

● Boosted team velocity by 40% by optimizing Agile workflows, instituting frequent coaching, and implementing task automation for efficiency gains.

● Optimized cost savings by $6k annually by renegotiating contracts for internal product team tools and/or switching over to more cost effective solutions.

Inmar Winston Salem, NC May 2019 - October 2021

Data Analytics Manager

Trained and led a team of 15, aligned and engaged with key stakeholders for UX, product strategy to facilitate conversion process. Set up standardized practices from both ETL and UX standpoint, established guidelines for routine data validation, and set up version control in Azure. Led client facing demos, created documentation that is distributed in the demos, onboarded internal and external users.

● Saved $8 million in operating costs annually by designing data insights dashboards using Qlik and Incorta for major brands like Costco.

● Decreased the number of client tickets by 33% by setting up automated alerts for schema delays and failures, enabling the team to stay ahead in communication.

● Reduced time to deliver reports by 30% by streamlining report generation QA practices, enhancing operational efficiency.

Inmar Winston Salem, NC November 2016 - May 2019 Senior Analyst, Supply Chain Performance Analytics Managed Fortune 500 client accounts, assessed supply chain and offered insights to reduce costs and damages.

● Improved client satisfaction score by 15% with data accessibility and reporting, by developing queries in MS SQL Server and visualizing them in Qlik.

● Decreased dashboard latency by 20% by streamlining queries so that dashboards would render faster. Altamount Capital Management New Delhi, India July 2012 - July 2014 Financial Advisor, Family Office

Offers Multi-Family Office services, combined with Private Investment Opportunities to high-income families.

● Educated women about financial products and strategies they could invest in to be financially independent.

● Prepared and presented information that led to intake of 3 new clients with assets of INR 3 million. EDUCATION

Wake Forest University, School of Business, Winston-Salem, NC Master of Business Administration, Concentrations: Marketing, and Operations May 2016

● Student Ambassador

● Operations Club President

● Merit Based Scholarship

Southern Methodist University, Dallas, TX

BBA Finance and BS Economics with Financial Applications May 2012

● Minor in French

● Study abroad program in France

CORE COMPETENCIES

Operations Management

Team Performance

Project Management

Stakeholder Management

Workforce Management

Process Optimization

Cost Efficiency

KPIs & OKRs

Prioritization

Agile & Scrum

Data Analytics

Data Visualization

TECHNICAL SKILLS: SQL Server, Tableau, MS Excel, VBA Macros, Jira, Pipefy, Confluence

Contact this candidate