Victoria Mallett

I love working with the public

Houston, TX 77088

ad05k3@r.postjobfree.com

979-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Pop bar - Houston, TX

October 2018 to Present

Open/close store make sure my employees are giving great customer service and going there job . Keep track of inventory keep the display nice and full

Key Holder/Shift Lead

Norish and Kalso juice bar - Houston Heights, TX

February 2019 to March 2021

Sell fresh pressed juices, make vegan foods, smoothies and make sure all customers are happy and taken care of . Open / close store count register make sure everything is nice and neat for the shift coming in the day

Sales Associate

Camille La Vie - Houston, TX

December 2017 to September 2018

Greet customers help them find a special dress for there event. Keep store nice and neat . Take online orders. Start fitting rooms

Sales Associate

My Smile Teeth Whitening - Houston, TX

January 2015 to December 2016

Clean patients teeth explain to them how the procedure works and the benefits of having your teeth whitening. Show the patient different kits we have that people can take and home and do it yourself . Set appointments and take payments

Sales Associate

BCBG MaxAzria - Houston, TX

July 2016 to September 2016

Open/closed store ...helped customers,do price mark downs,inventory Key Holder/Supervisor

Justice Tween Brands - Houston, TX

October 2015 to March 2016

Open/close make sure girls are doing what is required of them Go over the sales from the previous day . Push promotions and try rock give the best customer service Sales Associate

LOFT ANN INC - Houston, TX

November 2015 to January 2016

Greet customers make sure store was nice work cash wrap Team Leader

Vera Bradley - Houston, TX

May 2015 to November 2015

Responsibilities

Make sure the store is ready and fully stocked greet customers answer phones work the cash wrap Customer Service Desk Associate

Buy buy baby - Houston, TX

January 2014 to November 2014

Responsibilities

I greeted customers answered phones rang up customers did refunds give price adjustments Accomplishments

I made a lot of new friendship with some of my customers Skills Used

Great customer service skills

Sales Associate

Fossil watches - Houston, TX

November 2012 to May 2013

Responsibilities

Show customers different watches tell them about other products we carry and our warranty Accomplishments

I made a lot of sales and won things for my store

Skills Used

Great customer service

Team Leader

Victoria Secret - Houston, TX

November 2012 to April 2013

Responsibilities

Greet customers tell them about promotions work the cash registered Skills Used

Learned how to give great customer service and listen to the needs of my customers Server

Mx Bar&grill - Houston, TX

January 2011 to September 2012

Responsibilities

Take orders bring out food make sure customers where happy sing for them if they had a birthday Accomplishments

I loved coming to work and meeting all my daily exceptions Receptionist

Patterson painting - Pittsburgh, PA

May 2011 to August 2011

Responsibilities

Answer phones schedule appointments and meetings with clients . Call to do follow ups and take payments keep front office nice and neat

Accomplishments

Made lifelong friends and I learned how to talk to customers and be professional Receptionist

Patterson painting - San Francisco, CA

May 2007 to August 2008

Answer phones, call clients to inform them of appointments or payments coming up,Keep all info up to date sign for packages

Customer Service

Randall's - Houston, TX

Responsibilities

Give out money drawers to coworkers take bill payment for customers give refunds do price matches Education

Bachelor of Science in Criminal Justice

University of Houston

August 2012 to May 2013

Diploma

Eisenhower high school - Houston, TX

2005 to 2008

Skills

• Excel PowerPoint (9 years)

• Customer Service (9 years)

• Sales

• Management

• Inventory

• Scheduling

• Clerical

• Customer Service Skills

• Receptionist

• Microsoft Word

• Filing

• Microsoft

• Organizational Skills

• Microsoft Office

• Data Entry

• Typing

• POS

• Cash Handling

• Office Administration

• Serving Experience

• Word Processing

• Clerical Experience

• Assistant Manager Experience

• Phone Etiquette

• Retail management

• Store Management Experience

• Computer Skills

• Front desk (2 years)

• Upselling

• English

• Restaurant experience

• Leadership

• Food service

• Management

• Food handling

• Management

• Packaging

• Retail sales

• Supervising experience

• Management

• Cashiering

• Cooking

• Shift Management

• Kitchen Experience

• Merchandising

Certifications and Licenses

food handler certificate

Food Manager Certification

February 2021 to February 2025

ServSafe

TABC Certified

Assessments

Customer Service Skills — Familiar

October 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate