Scott Boutwell

SKILLS

● Dedicated and efficient warehousing professional with over 20 years of hands-on experience in shipping & receiving, picking & pulling, wrapping, boxing, labeling, assembly, material handling, inventory control, and logistics management

● Extensive experience interacting with customers; an excellent track record of successfully turning problematic customer accounts into ongoing, lucrative contracts

● A solid understanding of industry-accepted safety policies, safety rules, and regulations; experience developing and implementing process controls and quality improvement initiative to reduce costs and increase company revenue

● Excellent understanding of WMS software

● Forklift certified

PROFESSIONAL EXPERIENCE

Postal Clerk

United States Postal Service

Burlington, VT

Feb. 2022 – Jun. 2022

● Unloaded mail/freight from trucks

● Sorted packages to proper routes

● Worked window for walk-in customers

Forklift Operator

ETS

Fairfax, VT

Feb. 2021 – Mar. 2021

● Loaded and unloaded freight from trucks

● Transported materials from one location to another utilizing forklift and other equipment

● Additional warehousing duties as assigned

Customer Support /Forklift Operator

Unilever

Saint Albans, WV

Oct. 2020 – Feb. 2021

● Moved finished goods from end of line palletizer to freezer

● Monitored 3 production lines to make sure working properly; repaired any issues to keep line running

● Transported waste from production wrap and put in freezer

● Handled calls, identified the needs of customers, resolved issues, and provided solutions Forklift Operator

ETS

Fairfax, VT

Feb. 2021 – Mar. 2021

● Loaded and unloaded freight from trucks

● Transported materials from one location to another utilizing forklift and other equipment

● Additional warehousing duties as assigned

Machine Operator

Spherion Staffing Services (located at Keurig/Dr. Pepper) South Burlington, VT

Sept. 2019 - Nov. 2019

● Performed all tasks related to end-of-line assembly operation

● Repaired any line-related issues

● Maintained clean and safe work area

Machine Operator

Keurig Dr Pepper Inc.

Essex Junction, VT

Nov. 2019 - Mar. 2020

● Performed all tasks related to end-of-line assembly operation

● Repaired any line-related issues

● Maintained clean and safe work area

Customer Support/Inside Sales

BSC Industries

Williston, VT

Apr. 2016 – Jul. 2019

● Expanded sales by 25% by facilitating client satisfaction and renewing customer relations through building meaningful customer relationships

● Managed and resolved customer complaints

● Sold products and placed customer orders in the computer system

● Developed and maintained long-term relationships with policyholders and small business entities

● Maintained complete knowledge of all products, services and procedures. Warehouse Associate

TERRY BICYCLES

Burlington, VT

Apr. 2015 to Apr. 2016

● Labeled and accurately moved customer orders to meet shipment timetables and minimize errors/delays

● Kept warehouse clean and organized to maximize team efficiency and productivity

● Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight

● Inspected work areas for cleanliness and obstacles; removed said obstacles to keep work areas organized and hazard-free

● Performed inventory control duties, such as counting and stocking merchandise Inside Sales Representative

Bearings Specialty Company Inc.

Williston, VT

Dec. 1999 to Jun. 2014

● Showcased product features to customers and discussed technical details to overcome objections and lock in sales

● Collaborated with vendor representatives and company customers to set up optimal delivery schedules

● Computed total costs and profit requirements for customer sales to provide accurate pricing. EDUCATION

High School Diploma

Winooski High School - Winooski, VT

1987

CERTIFICATIONS

● Forklift Certification

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