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Customer Service High School

Location:
Omaha, NE
Posted:
November 14, 2023

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Resume:

**/****

Certificate:

Hair Design

Xenon International Academy II,

Inc.

Omaha, NE

**/****

High School Diploma:

Omaha Northwest Magnet High

School

Omaha, NE

ad05ic@r.postjobfree.com

531-***-****

Omaha, NE 68114

Skills

• Family Case Plans

• Interagency Collaboration

• Medicaid

• Coaching

• Parenting Skills

• Assessments

• Interactive Voice Response

• Crisis Intervention

• Role Modeling

Education And Training

• student of the month

Personable Family Support Worker dedicated to helping families find appropriate social services and relief. Strong communicator provides counseling and mediation services for families in mental, physical and financial distress. Committed to making sure families receive appropriate benefits and have access to community resources. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

North Omaha Learning Center - Family Support Worker Omaha, NE

11/2010 - Current

Eco Supportive Living - Caregiver

Omaha, NE

07/2021 - 12/2022

Renetta Wright

Summary

Experience

Conducted assessments of family needs and developed individualized service plans.

• Provided counseling and support to families in crisis situations. Facilitated communication between parents, children, and other family members.

• Assisted families with financial planning and budgeting.

• Attended court hearings related to child welfare cases.

• Facilitated home visits to assess the safety of a family's environment.

• Organized and led group activities for children from various backgrounds. Worked with community resources to engage youth in pro-social activities and help families access services.

Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.

Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.

Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

Prepared meals according to dietary requirements and assisted with feeding when necessary.

• Accompanied clients to social events such as movies or plays. Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.

Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.

• Supported bathing, dressing and personal care needs.

• Laundered clothing and bedding to prevent infection.

• Followed safe lifting and transferring techniques to transport residents.

• Assisted clients with maintaining good personal hygiene. Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.

Activities And Honors

• I ran track for the midwest strider of Omaha,Ne2004-2007

• I also ran track for my high school 2005-2007

• was also on paw squad in high school



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