Customer Service Medical Assistant

Resume for Available Positions

Deborah Welters

*** * ******* ****, *** ANGELES, CA 90002

Phone: 213-***-****

Email: *****************@*****.***

Summary

Job Objective

CASHIER/CUSTOMER SERVICE REPRESENTATIVE, 15 years experience

Experience

NCS Support Rep

Orkin Pest Control, Commerce, CA

(National Commercial Support)

Oversaw Three Branches in our region

Work closely with Sales Managers in each branch

Set Inspections for each manager with in the branch

Providing important information through search for each manager

Help to close business for the company

Maintain and formatted weekly and monthly reports

Attended regional meetings

Medical Assistant

JMK Health Center, Gardena, CA

Record and update patience records

Manage appointment scheduling and follow up

Administer patients blood and urine sample

Prepare lag processing, faxed pharmacy prescriptions

Confirm eligibility of Insurance coverage

Assistant Doctor with exams

Cleaned and maintain exam rooms

Handled supply inventory

Medical Assistant (MA)

West Regional CTV Vein Center, Inglewood, CA

Record and update patience records

Manage appointment scheduling and follow up

Administer patients blood and urine sample

Prepare lag processing, faxed pharmacy prescriptions

Confirm eligibility of Insurance coverage

Assistant Doctor with exams

Cleaned and maintain exam rooms

Handled supply inventory

Medical Assistants

Victorian Care Medical Ctr, Los Angeles, CA

Record and update patience records

Manage appointment scheduling and follow up

Administer patients blood and urine sample

Prepare lag processing, faxed pharmacy prescriptions

Confirm eligibility of Insurance coverage

Assistant Doctor with exams

Cleaned and maintain exam rooms

Handled supply inventory

BDC Representive / Auto Alert Specialist

DCH Gardena Honda, Gardena, CA

Handled all incoming calls. ; Identified the needs of each caller ; Assisting in giving out quotes to inquiring customers ; Connected them to Sales Associates, by setting appointments for the clients to meet with them ;

Worked with Leasing Clients that had expiring lease and aided them to make return of lease also assisted them to upgrade if possible.

Commerical Representative, Appointment Setter

Farmers Insurance Company, Los Angeles, CA

Create Database; Customer Service ; Worked at Business Development ;Sales Representative ; Appointment Setting; Dispatch appointment to agents; Coaching and directing agent's sales team.Working closely with agents, confirming appointments for them.

MARKETING SUPERVISOR

A & A Protective Services, Hawthorne, CA

Marketing Supervisor; Coaching and directing sales team; Dispatching appointments to outside sales reps.; Inputting appointment information in to ACT Program; Creating database; Negotiating price rates; Appointment setting

Marketing Representative

Direct TV, Los Angeles, CA

Fast pase call center; Customer Service ; Dispatch Appointments to Reps. ; Setting up new service and negotiating price rates for existing service; Assessing customers needs ; Handled customer complaints ; Process phone orders for Service.; Closing orders successfully.

OFFICE SUPERVISOR

WestCoast Water Solutions, Gardena, CA

Multi-Task; Maintained high volume call center; Dispatched appointment to outside service reps.; Customer Service Rep.; Conducted training and coaching to appointment setters; Handled Customers complaints.; Process sales orders for service.

ACCOUNT EXECUTIVE

Anchor Audio, TORRANCE, CA

Sales representative and product specialist.; Customer Service ; Muti-Task; Receptionist ; Assisted in maintaining high volume calls.; Dispatch appointment to outside Reps. ; Conducted training and coaching session. Handled all customers complaints. Coordinate schedules for pickup and deliveries.

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