Customer Service Representative
Resume:
Sabrina Mcelroy
Customer Service Representative
Objective: Seeking a challenging yet rewarding role where I can use my 9 years of experience providing fast, accurate, and empathetic support to a wide range of customers.
Greensboro,NC 27405
***************@*****.***
EXPERIENCE
Lab Corp, Greensboro,NC— Customer Service Rep
July 2022 - PRESENT
Patient billing, working with Insurance Companies and test results. PRA Group, Burlington,NC — Call Center Rep
November 2020 - July 2022
Locate and notify holders of delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. T-Mobile, Greensboro,NC — Mobile Associate-Retail Sales February 2014 - November 2020
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
EDUCATION
Page High School, Greensboro,NC — General HS Studies August 2009 - June 2013
Studied General High School Studies.
Empire Beauty School,Greensboro,NC — Degree in
Cosmetology
October 2016 - September 2017
SKILLS
Excellent Communication
Skills.
Empathy Skills.
Time Management Skills.
Ability To Perceive Clients.
Willingness To Learn.
Ability to solve problems in a
timely manner.
Technical Support.
Ability to adapt to change
easily.
AWARDS
Leadership- 2011
LANGUAGES
English
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