Florida Antwanette Davis Fort Lauderdale

Cashier

Lauderdale Lakes, FL 33313

ad05gb@r.postjobfree.com

#readytowork

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

Healthcare Services Group - Fort Lauderdale, FL

March 2016 to Present

Answer telephone calls on a daily basis to make reservations for guests and co-op owners at the resort

• Assist in check-in and check-out for hotel guests

• Complete a full night audit in the Room Master system at the end of every business day

• Show rooms to new interested guests

• Diligently file all paperwork into specified folders to retrieve information in a timely manner

• Provide detailed information on the surrounding area for guests to make arrangements

• Helped train new employees

Pre qualifier

Health insurance - Lauderdale Lakes, FL

January 2017 to May 2019

Antwanette DavisFort Lauderdale, Florida please contact me at 1-754-***-**** CUSTOMER SERVICE PROFESSIONAL

Highly motivated and disciplined professional possessing a blended diverse skill set with a proven track record to function in a variety of ways and is adept at bridging gaps to accomplish organizational interest. Strong customer relations experience that is transferrable to serve in a position requiring interpersonal skills, accountability and positive public representation.

• Solid ability to effectively present information in one-on-one and small group settings.

• Exceptional ability to effectively multi-task several intricate assignments with tight deadlines.

• Strong ability to establish successful working relationships both internally and externally.

• Excellent organization and coordinating skills, and ability to analyze and problem solve efficiently. KEY AREAS OF ACHIEVEMENTS

• Adept at inspiring confidence, calmness under pressure, with accountability, credibility and authenticity.

• Excel in fast paced environment, working well with a team or independently to achieve production goals and consistently exceed quota. -Commended by supervisor for flexibility in changing work hours when asked and filling in for absent employees.

AREAS OF EXPERTISE

CUSTOMER SERVICE REPRESENTATIVE

Interact with customers to provide information in response regarding products and services and to handle and resolve complaints.

• Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

• Keep records of customers’ interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

• Confer with customers via telephone or in person to provide information regarding products or services, taking or entering orders, cancelling accounts, or obtaining details of complaints.

CASHIER

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May be required to process credit or debit transactions and validate checks.

• Receive payment by cash, credit cards, check, vouchers, or automatic debits.

• Issue receipts, refunds, credits, or change due to customers.

• Assist customers by providing information and resolving customer complaints.

• Establish or identify prices of goods, services or admission while tabulating bills using calculators, cash registers, or optical price scanners.

CREW MEMBER

Assist others when needed while demonstrating consideration for proper procedures. Ensure that delivery of services or of the highest level of customer service relations while adhering to company policies and procedures. Perform all assigned tasks & procedures efficiently and in a timely manner.

• Follow critical standard for raw and finished product quality, service speed, cleanliness, and sanitation.

• Adhere to restaurant performance standards for crew stations and as per shift manager directions.

• Follow directions for the implementation of new products and procedures.

• PROFESSIONAL WORK EXPERIENCE.

• Health insurance qualifier 01/2016 -05/2019 commercial blvd Fort Lauderdale Florida

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Cashier, Hooks, Lauderdale Lakes, Florida 04/2014-09/2016 Crew Member, Dunkin Donuts, Fort Lauderdale, Florida 02/2015-07/2016 Customer Service Representative (Intern), Mckine’s Consultation, LLC, Fort Lauderdale, Florida 12/2014-02/2015

ACADEMIC QUALIFICATIONS

Stranahan Senior High School High School DiplomaFort Lauderdale, Florida ADDITIONAL RELATIVE WORK EXPERIENCE

Operate office machines, such as photocopiers and scanners, facsimile machines, and persona l computers. Deliver messages and run errands. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages or scheduling appointments. Greet persons entering establishment, determining nature and purpose of visit, and direct or escort them to specific destinations.

Crew Member

Hooks - Fort Lauderdale, FL

February 2015 to July 2016

Customer Service Representative (Intern)

Mckine's Consultation, LLC - Fort Lauderdale, FL

December 2014 to February 2015

Education

High school diploma or GED

Stranahan Senior High School

Skills

• billing (4 years)

• cash (7 years)

• Cashier (7 years)

• Cashiering (7 years)

• credit (3 years)

• Credit card (3 years)

• credit cards (6 years)

• Customer service (7 years)

• Customer service representative (4 years)

• optical (2 years)

• Receptionist (Less than 1 year)

• Retail sales (5 years)

• sanitation. (4 years)

• telephone (3 years)

• vouchers (2 years)

• Food Service (5 years)

• Team Member (4 years)

• Fast Food (4 years)

• Food Prep (5 years)

• Scheduling

• Data Entry

• Filing

• Microsoft Word

• Customer Service Skills

• Inventory

• Clerical

• Organizational Skills

• Outlook

• Order Entry

• Office Administration

• Multi-line Phone Systems

• Guest Services

• Cash Handling

• Phone Etiquette

• Accounts Receivable

• QuickBooks

• Medical Office Experience

• Shift Management

Additional Information

AREAS OF EXPERTISE

CUSTOMER SERVICE REPRESENTATIVE

Interact with customers to provide information in response regarding products and services and to handle and resolve

complaints.

* Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

* Keep records of customers' interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

* Confer with customers via telephone or in person to provide information regarding products or services, taking or entering orders, cancelling accounts, or obtaining details of complaints.

CASHIER

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers,

or related equipment. May be required to process credit or debit transactions and validate checks.

* Receive payment by cash, credit cards, check, vouchers, or automatic debits.

* Issue receipts, refunds, credits, or change due to customers.

* Assist customers by providing information and resolving customer complaints.

* Establish or identify prices of goods, services or admission while tabulating bills using calculators, cash registers, or optical price scanners.

CREW MEMBER

Assist others when needed while demonstrating consideration for proper procedures. Ensure that delivery of services or of

the highest level of customer service relations while adhering to company policies and procedures. Perform all assigned

tasks & procedures efficiently and in a timely manner.

* Follow critical standard for raw and finished product quality, service speed, cleanliness, and sanitation.

* Adhere to restaurant performance standards for crew stations and as per shift manager directions.

* Follow directions for the implementation of new products and procedures.

Contact this candidate