Employee Benefits Risk Management
Resume:
Resolute HR Professional with a successful background as first point of
contact for employee-related issues. Adept at successfully solving complex problems. Knowledgeable of employee benefits packages including insurance, retirement accounts and employee assistance programs.
Work History
July 2021 -
Current
HR Benefits Manager
City of Indianapolis, Indianapolis, IN
• Oversee 6000+ employee benefits including medical, dental, vision and supplemental benefit plans.
• Administer Leave of Absence claims, Worker's
Compensation, and ADA accommodation requests.
• Provide vendor management support.
• Work in partnership with payroll and risk management teams overseeing maintenance of internal leaves and worker's compensation claims.
• Train, develop and manage Benefits Administration Specialists.
• Maintain strong working knowledge of Department of Labor's Fair Labor Standards Act and other
regulations.
September
2019 – July
2021
Leave of Absence & Workers
Compensation Specialist
City Of Indianapolis, Indianapolis, IN
• Advised managers and employees on matters related to Leave Management & Worker's Compensation.
• Maintained confidential medical files on all municipal worker's compensation, FMLA, and STD claims.
• Provided support in monitoring, investigating, and identifying resolutions for non-compliant claims.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
April 2017 –
September
2019
Compensation & Records Specialist
City of Indianapolis, Indianapolis, IN
• Updated and maintained employee data in Human
Resources Information system (HRIS) and other systems supported by HR.
• Ensure data integrity and employee confidentiality.
• Provided status updates on new hires, separations, transfers, promotions, name changes, and other
actions as requested.
Contact
Address
Indianapolis, IN 46204
Phone
ad05g0@r.postjobfree.com
Skills
Strategic planning
Excellent
Vendor relationship
management
Excellent
Interpersonal
Communication
Excellent
Diligence
Excellent
Cultural Awareness
Excellent
Seraph J. Burgin
HR Professional
• Effectively communicated with all areas of HR, Office of Finance & Management, Payroll and assigned
departments, to ensure accurate and timely entry of all data.
• Examined and verified employee information updated by automated HR processes.
November
2015 – April
2017
Administrative Associate
William Penn Elementary, Indianapolis, IN
• Enrolled new students and maintained paper and
electronic enrollment records and logs, including
requesting school records from other schools.
• Updated school reports and maintained school
records confidentially to ensure compliance with
school, local, state, and federal laws, guidelines, and policies.
• Served as a liaison between substitute office and teaching staff.
June 2009 –
November
2015
Executive Assistant
City of Indianapolis, Indianapolis, IN
• Maintained calendars and appointments for Director and Executive Management.
• Managed constituent concerns from Mayor's Office for Department.
• Reviewed and prepared weekly/monthly briefings for Director to present to Chief of Staff and Mayor.
• Processed travel expenses and reimbursements for the executive team and senior management group.
Education
August
2022 –
December
2022
SHRM Certificate of Achievement: Human Resources
Management
Ivy Tech Community College of Indiana - Indianapolis, IN
January
2004 – May
2006
General Studies
Ivy Tech Community College of Indiana - Indianapolis, IN
Certifications
July 2023 SHRM-CP
December
2022
SHRM Learning System Certificate of Achievement
December
2020
IUPUI O’Neil LEAD Program
.
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