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Customer Service Los Angeles

Location:
North Hollywood, CA
Salary:
60K
Posted:
November 14, 2023

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Resume:

Leo Shemza

***** ******* ****** **** #**

West Hills, CA.

ad05fk@r.postjobfree.com Ph: 310-***-****

linkedin.com/in/leo-shemza-88097615

Work Experience - National Sales Manager

PPSM Consulting, LLC

January 2021- March 2023

Directing marketing and sales, refreshing and developing new packaging and display sales. Involved in all projects aspects – planning, scheduling, marketing, advertising, lead generation, trade-shows.

Screening, hiring, training company staff for custom packaging and display products sales. Developing trust with existing and new customers establishing long term client relationships, providing superior personalized VIP customer service and overseeing operations and production for quality and prompt company services

National Sales Director

Packaging & Display USA, Inc.

March 2012 – January 2021

Managing and developing company sales & staff, directing sales business, providing sales training and support for custom packaging and display products. Securing long term client relationships by providing superior personalized customer service and overseeing sales operations

National Sales Director

JJX Packaging, LLC

December 2014 to January 2016 Los Angeles/Dongguan – Contract Project

In charge of restructuring all sales offices and sales ops Nationally. Managing and supporting sales executives in three offices, LA, Chicago and NY - reduced spending by 45% and increased sales by 130%. Restructuring purchasing and using less resources and larger buy volumes. Involved in recruitment, hiring and training. Involved in corporate marketing and advertising

VP Creative & Production Services

Acorn Paper Products, Co.

May 1998 – March 2012 (13 years 11 months) Los Angeles

Directing and managing Sales at the CSD – “Creative Services Department” a division of Acorn Paper Products.

In charge of sales and supervising production of custom packaging and display products.

Training and assisting company’s sales staff while maintaining personal sales goals. Involved in Corporate Sales planning, marketing and advertising projects. Established and managed Acorn’s Paper Products - China office. Responsible for implementing marketing and sales of overseas packaging and display products involving, paper, plastic, metal and wood.

July 1997 – September 2000 (3 years 3 months) Los Angeles

Graphics Design support company to “International Technical Packaging, Inc, My responsibilities included managing company sales, supervising a team of graphic designers and customer service

Sales Manager

International Technical Packaging, Inc.

January 1991 – May 1998 (7 years 5 months) Los Angeles

In charge of Sales, training, supporting and managing a team of sales execs selling custom packaging and displays products for Mass Merchandising Environments. Company was acquired by Acorn Paper Products, Co in 1998

Education

University of Bologna - Italy 1987-1991

Communication, Product Presentation, Packaging

The Culinary Schools at “The Art Institute” – Los Angeles – 2007-2009

Diploma (honors) - Chef, Culinary Arts – “The Art of Cooking”



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