MICHAEL CARMACK

602-***-**** ad05fi@r.postjobfree.com 1077 Limelight Ave. NW, Salem, OR 97304

Professional Summary Dedicated professional with proven experience in the fields of retail management, office administration, and digital marketing. Detail-oriented approach with experience supervising dozens of employees in both practical and administrative domains and SEO based digital marketing. Able to effectively communicate and provide stellar customer service.

SKILLS

●Managing upwards of 30 employees

●Microsoft Office (Excel, Outlook, etc.)

●Administrative (Scheduling, Reporting, Calendar Maintenance, Formal Document Prep.)

●Blogging and Journalistic Posting

●Invoicing and Finance

●Customer Service

WORK HISTORY

AUGUST 2022-JUNE 2023 Retail Store Supervisor Goodwill Industries of the Columbia Willamette

Oversaw the day-to-day and big picture operations of Oregon’s second biggest Goodwill location. Managed and trained upwards of 30 employees including assisting in scheduling, operational planning, and disciplinary action. Responsibilities included opening and closing the location and being the last line of customer service during escalations. My position was regularly evaluated based upon overall store sales, customer service reviews, and personal evaluation. Authorized to assume all responsibilities of store general manager when GM was unavailable.

January 2020-DECEMBER 2021 Office Manager Camp Bow Wow

Ran the front-office operations at this upscale dog hotel, including ensuring superior customer service and managing day-to-day finances and clerical issues. Supervised multiple employees per shift in realms such as human resources (including payroll), training, and customer service. I mastered a company specific software program in two weeks and lead meetings with potential clients to market our services.

SEPTEMBER 2019-DECEMBER 2019 Social Media Analyst Get Visible Digital Marketing

Copywrote, scheduled, and posted on clients’ social media marketing campaigns. Worked personally with the lead copywriter and COO to devise SEO driven marketing strategies. Worked with both Creative and Technical departments to tackle social media from multiple levels during this internship.

SEPTEMBER 2018-January 2019 Store Associate Burlington Coat Factory

Assisted in store duties relating to the men’s, accessories, and layaway departments. Cooperated with the store team to aid customers, stock products, and keep the store presentable. Received a competitive promotion due to speed and accu

JULY 2017-SEPTEMBER 2017 Content Team Member The Borgen Project

Writer and editor of journalistic content appearing in The Borgen Magazine. Subjects covered ranging from politics to economics to global poverty. Responsibilities included researching and writing about situations relating to global poverty in SEO format.

JANUARY 2015-APRIL 2017 Subawards Student Team Lead ASU Office of Knowledge and Enterprise Development

The leader of the student team accountable for financially processing academic grants called ASU subawards. Wrote work instructions and made decisions that simplified the subaward process and made departmental communication more accessible. Engaged in delegation and open communication with team members.

•Recipient of three employee recognition awards and ASU SUN Award

•Proficient in MS Word, Excel, and PowerPoint

EDUCATION

(IN PROGRESS)

Bachelor of Science: Mathematics Arizona State University

•Recipient of Multiple Academic Merit Scholarships

•Member of the Sigma Alpha Lambda Honors Society

•Dean’s List (Over 3.5 GPA) since Freshman year

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