Digital Marketing Customer Service
Resume:
Philip Axford
Marketing/ Programming
I am a graduate from the University of Michigan – Dearborn, looking for roles in the marketing and programming industries. As a Digital marketing major and as someone with a focus on computer science, I am always looking for ways to improve the online world.
Lincoln Park, MI 48146
*************@*****.***
www.linkedin.com/in/philip-axford
PROFESSIONAL EXPERIENCE
Customer service associate
Lowes- Woodhaven, MI
May 2016 – Present
Utilized basic sales strategy to engage customers and present solutions to suit individual needs
Offered advice and assistance to customers, paying attention to special needs or wants.
Trained several other associates to ensure attention to detail and adherence to company policy.
Social media /IT Intern
I Say it with Cafe– Dearborn, MI
Feb 2022 – Apr 2022
Created specialized posts across multiple platforms such as Instagram to draw in and promote to new and returning customers.
Did in-depth analysis between multiple we site hosts.
Worked on both front end and backend parts of the site.
Marketing Tour Manager
Dietz Sports and Entertainment – Farmington Hills, MI
Mar 2022 – Dec 2022
Travelled across the Midwest attending various events. Training workers and volunteers to meet the current events standards
Coordinated all events with local contacts to provide the best service possible.
Worked closely with local business to build lasting relationships between companies.
EDUCATION
Gabriel Richard Catholic High School
Riverview, MI
Henry Ford College
Dearborn, MI
University Of Michigan- Dearborn
Graduate/ Dearborn, MI
-Bachelors Business degree /Major in Digital Marketing
KEY SKILLS
ADDITIONAL SKILLS
Microsoft Office
Sales
Python
Google Search/Display Ads Certified
Team Management
MySQL (beginner)
C+/C
Forklift Operator
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