Customer Service Sales Representative

ROBERT ADOCHIO

adochio****agmail.com 815******** . Spring Grove, IL 60081,

Summary

Proven skills n promoting products and boosting revenue by connecting with customers and effectively communicating

sales recommendations. Wel-organized, reliable and experienaed in setting up display restocking shelves and

supporting in-store customers with knowledgeable assistance. Enhance store loyally with unparalleled support.

Skills

+ Relationship Seling « Tectnical Documentation

# Inside and Outside Stes © Wiring and Soldering

# PostSales Support «© Components and Parts Replacement

1 128 and B2C Sales « Parts Procurement

© Mechanical Testing

Experience

Vieira Wireless Woodstock, IL ‘# Developed key customer relationships to increase sales.

Sales Representative ‘Answered product questions with up-to-date knowledge of sales and

122021 = Curent promotions

‘¢ Placed orders and answered customer questions in-person, through email

and over phone to maximize customer service.

‘SnapOn Tools Franchise Crystal Lake IL. # Worked both independently and with crews to interpret electrical

Electronics Technician rmalfunetians and make repairs quickly to minimize downtime for

22016 -06:2020 customers

‘¢ Repaired systems, equipment and subassemblies by replacing defective

ccomponenisorline replaceable units

‘¢ Reviewed service manuals and schematics whe troubleshooting to

determine root cause of malfunctioning units

US Navy Pensacola, FL ‘¢ Trained new employees on support processes, proceduresand knowledge

Information Systems Technician base

orao14 102016 ‘¢ Troublshot hardware issues and worked with service providersto

facilitate repairs forend uses,

‘© Keptcustomers informed about issue resolution progress and provided

‘updated estimated times of resolution on ongoing basis.

Education and Tr

ing

Johnsburg High Schoo! Johnsburg

High School Diploma

‘2008

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