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Software Engineer Customer Service

Location:
Miami, FL
Posted:
November 14, 2023

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Resume:

Deborah

LOI

SOFTWARE ENGINEER

ad05dt@r.postjobfree.com

786-***-****

linkedin.com/in/deborah-loi

github.com/DeborahLoi

PROFILE

Throughout my career, from finance to the service

industry and now to tech, I have been able to

seize the professional opportunities that have

presented themselves to me and adapt to be a

high performer. Indeed, I took the opportunity to

go and live in the United States, take on new jobs, learn new languages, and assimilate into a new

culture.

My life journey thus far has taken me out of my

comfort zone in my relentless search to find a

career that will present constant opportunities for growth. As I have grown in maturity,

self-confidence, and open-mindedness through

my unique experiences, I am excited to develop

within the ever-developing industry of technology

and continue to improve my coding skills and

learn new technologies.

SKILLS

HTML, CSS, JavaScript, Node, React, Express,

MySQL, Agile Development, Document Object

Model (DOM) APIs, Web APIs, User

Authentication, OAuth, Heroku, GitHub, Jest

ACCOMPLISHMENTS

JUN 2008, UNIVERSITY OF NICE (IUT)

● Executed a report of 60 pages

detailing the optimization of the

management of a client portfolio in

retail banking, followed by an oral

presentation.

● The accomplishment of a university

dissertation of 70 pages explaining all

the tasks successfully executed during

my training as a bank, insurance, and

financial advisor.

E X P E R I E N C E

Head Waitress 1 hotel Watr

AUG 2018 - DEC 2022, MIAMI, FL

● Served high-standing clientele in 4-stars hotel (as rated by Forbes) to ensure high quality and attentive service, working effectively under high pressure.

● Efficiently managed high demand across multiple tables, ensuring prompt service and executing with impeccable organizational skills. Bartender Via Verdi

JAN 2015 - OCT 2018, MIAMI, FL

● Communicated and analyzed the needs of the guest to increase guest loyalty through the quality of service.

● Organized the bar and efficiently managed responsibilities as an effective multitasker, and trained 5 employees on mixology knowledge.

Account Manager Banque Populaire Cote d’Azur

MAR 2005 - SEP 2013, NICE, FRANCE

● Managed holistic financial needs of 800 clients including financial advising, insurance claims and life insurance.

● Consistently achieved sales goals based on a variety of company objectives.

E D U C A T I O N

Brainstation I Diploma, Software engineer

FEB 2023 - MAY 2023

IUT I License, WORK-STUDY with CIC Bank

SEP 2008 - 2009, NICE, FRANCE

CFPB I BTS, Bank, WORK-STUDY with HSBC Bank

SEP 2005 - 2007, NICE, FRANCE

P R O J E C T S

MAR 2023, SCHOOL/HACKATHON/BRAINSTATION PROJECT/NFG’s

● My team and I built an App page in a limited time frame (24 hours) called NFG’s using API libraries, JavaScript, HTML, SASS, BEM. MAY 2023, SCHOOL/INDUSTRY PROJECT/SPRK-E

● As part of a 24-hour Hackathon for the UKG company, I collaborated with UX designers to create an app to help organizations become a Great Place to Work by building people-centric, Life-work Technology, using: React, Node.js, API provided by UKG, Sass, Figma, Canva, SQL, MAY 2023, SCHOOL/INDUSTRY PROJECT/OUI EAT

● An application that helps users create shopping lists and provides a nutriment score for each ingredient. The app also suggests recipes based on the ingredients in the shopping list and allows users to share recipes and healthy eating tips to promote a healthier lifestyle. I used The same tools than the project above.



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