THOMAS MILLER
ad05dl@r.postjobfree.com 319-***-**** Tripoli, USA 50676
Summary
Experienced Maintenance Supervisor with over 20 years experience. Proven ability in machine maintenance programs and over seeing that these programs are carried out in a timely manner. Proven ability in working with contractors to see that projects are done in a timely fashion and carried out to the specifications required. Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Skills
Results-oriented Operations management
Client-focused
Quick learner
Training and development
Business Management
Labor Relations
Regulatory Compliance
Administrative Oversight
KPI Management
Budget Administration
Negotiation
Business Development
Verbal and Written Communication
Business Marketing
Marketing and Advertising
Partnership Development
Recruiting and Hiring
Experience
06/2021 - 09/2023
Frederika Tap
Frederika, IA
Owner
Managed daily operations of business, including hiring and training staff. Developed strategic plans to increase profitability and efficiency. Identified new opportunities for growth, expansion, and diversification. Created marketing campaigns to attract new customers. Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Analyzed industry trends to develop competitive strategies. Maintained relationships with existing clients by providing superior customer service. Implemented quality assurance processes to ensure product excellence. Researched potential partners in order to expand services offered. Reviewed legal documents related to business operations. 10/2019 - 09/2023
Oliver's Hub and Grub
Tripoli, Iowa
Owner
Managed daily operations of business, including hiring and training staff. Developed strategic plans to increase profitability and efficiency. Identified new opportunities for growth, expansion, and diversification. Created marketing campaigns to attract new customers.
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Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Analyzed industry trends to develop competitive strategies. Maintained relationships with existing clients by providing superior customer service. Implemented quality assurance processes to ensure product excellence. Researched potential partners in order to expand services offered. Reviewed legal documents related to business operations. Ensured compliance with local, state, and federal regulations. Provided direction and guidance to employees.
07/2021 - 03/2023
Miller Custom
Processing
Nashua, IA
Butcher
Received and processed customer orders for meat products. Organized and maintained inventory of fresh, frozen, and cured meats. Cleaned and sanitized work areas to maintain health standards. Weighed, wrapped, labeled, priced, and displayed merchandise for sale. Prepared cuts of beef, pork, veal, lamb and poultry to customer specifications. Operated slicers, grinders and other butcher shop equipment safely. Trained new employees in proper safety procedures for handling meat products. Stocked shelves with freshly cut meats for customers to purchase. Maintained records of sales transactions and restocked items as needed. 09/2013 - 07/2021
Nestle
Waverly, IA
Maintenance Supervisor
Scheduled and coordinated preventative maintenance activities to ensure equipment reliability. Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
Developed and implemented a comprehensive preventive maintenance program for all production machinery.
Ensured that safety regulations were followed by employees while performing maintenance tasks. Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
Maintained records of repairs and parts inventory usage to optimize future planning efforts. Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
Identified opportunities for process improvement through data analysis of repair trends. Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
Investigated customer complaints about product quality issues due to malfunctioning equipment. Established a system for tracking labor costs associated with each job completed by the team. Created detailed reports on machine downtime, root cause analysis, cost savings initiatives, and other relevant metrics related to production efficiency. Ordered replacement parts as required to keep machines running efficiently. Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
Worked closely with vendors and suppliers to purchase spare parts at competitive prices. Coordinated emergency repairs as needed in order to minimize disruption in production schedules. Prepared budgets for upcoming projects based on estimated labor costs and materials needed. Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable. Implemented new technologies that improved overall operational efficiencies within the department.
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Researched new products or services that would enhance the company's ability to maintain its competitive edge in the industry.
Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
Monitored inventory and ordered needed supplies to meet demand for repairs. Inspected facilities to determine problems and schedule necessary maintenance. Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
Maintained clear and safe workspace areas to meet OSHA standards. 03/2010 - 09/2013
Twin City Tanning
Waterloo, IA
Maintenance Supervisor
Managed team of 10 maintenance professionals
Reduced and controlled expenses by implementing preventive maintenance schedules on all machinery and facilities
Ordered and controlled inventory of supplies and machine parts Conducted safety meetings and individual training of employees in how to work safely in the leather tanning environment.
07/2006 - 03/2010
American Colloid
Company
Waterloo, IA
Maintenance Supervisor
Managed team of 6 professionals
Implemented preventive maintenance programs to reduce operating costs of machinery Produced budget for yearly maintenance department spending Purchased and controlled inventory of all maintenance supplies. 10/2001 - 08/2003
Palmer House Food
Products Inc
Waterloo, IA
Assistant Operations Manager
Produced production schedules
Ordered and kept inventory of supplies and product Sales of product to various meat lockers.
08/2003 - 10/2001
Building Products Inc
Waterloo, IA
Stager/ General Laborer
Stage building products and supplies to be shipped to lumber yards. 08/1999 - 10/2001
Globe Machinery and
Supply
Des Moines, IA
Route Sales Manager
Led sales calls with team members to establish sales and customer retention goals Managed sales transactions with a revenue stream of $1.5 million annually Determined merchandise price schedules and discount rates Monitored customer preferences to determine focus of sales efforts Generated monthly and annual sales reports
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. 08/1997 - 08/1999
Accurate Gear and
Machine
Waterloo, IA
Production Supervisor
Planned production schedules
Scheduled preventive maintenance schedules
Hiring and training of new employees
Worked with customers to ensure the quality of machined parts met the standard of quality they expected.
07/1996 - 07/1997
John Deere Tractor
Works
Machinist
Performed operations on all aspects of machine centers producing quality machined parts for production of John Deere tractors.
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Waterloo, IA
07/1989 - 07/1996
Power Engineering
and Manufacturing
Waterloo, IA
Maintenance Technician/ Utility Machinist
Performed operations on various machines to produce quality machined parts for custom gearboxes
Followed maintenance schedules on various machines to keep on track with production schedules Preformed emergency maintenance on broken down machinery. 08/1986 - 08/1989
Dick Witham Ford
Waterloo, IA
Parts Technician
Sales of Auto Parts to retail customers, technicians and other dealerships Maintained inventory of all auto parts by ordering in parts and returning out dated parts. Education and Training
Waterloo, IA, USA Auto Parts Management
Hawkeye Community College
Coursework in the operations of successfully running an auto parts business.
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