Accounts Receivable Payable

LATRIECE ALEXANDER

ad05dd@r.postjobfree.com 314-***-**** St Louis, MO 63118

Summary

Knowledgeable Case Coordinator adept at collaborating with individuals, departments and providers to improve quality and solve both routine and complex issues. Top-notch coordination and management skills gained over 6 years in case coordination career. Pursuing new professional opportunity at a reputable company where I am able to continue my journey in helping those in need.

Skills

Adjustment Posting

Credit and Collections

Payment Management

Bill Processing

Investigative Research

Statement Issuing

Creative Problem Solving

Financial Recordkeeping

Proactive and Self-Motivated

QuickBooks

Accounts Receivable

Financial Calculation and Analysis

Bill Payment and Recordkeeping

Accounts Payable

Invoicing Proficiency

Microsoft Office

Background Checks

Disturbance Handling

Credit Card Payment Processing

Customer Account Management

Multitasking and Prioritization

De-escalation Techniques

Experience

SafeRent Solutions Irving, TX

Accounts Receivable Specialist

03/2022 - 04/2023

Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.

Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.

Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.

Posted revenues by verifying and entering transactions from lock box and local deposits.

Received and recorded cash, checks and transfers.

Recorded debit, credit and account transactions in computer spreadsheets and databases.

Reduced financial discrepancies by accurately managing accounting documentation.

Implemented program to create daily spreadsheets and streamline financial reporting.

Accessed financial information to answer questions and gather details about specific accounts.

Dallas Metrocare Services Dallas, TX

Case Coordinator

01/2019 - 02/2022

Completed patient follow-up services, data collection and clinical monitoring and liaised with primary health care providers to deliver coordinated care to patients.

Collaborated with clients, providers and ISS staff to discuss case progress and options.

Aided families and individuals in setting up medical and treatment options.

Met clerical needs by making phone calls, replying to emails and data entry.

Accurately documented each activity for each patient in specified databases.

Identified appropriate community resources and provided referrals for services.

Worked with care team to assess client needs and discuss collaborative treatment efforts.

Frenius Medical Care Plano, TX

Benefits Verification Specialist/Medical Claims Processor

01/2016 - 01/2019

Coordinated benefits processing, including enrollments, terminations and claims.

Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.

Reviewed employee enrollments to verify accuracy, inputting information into company database.

Evaluated efficiency and value of current benefit programs and made recommendations for improvement.

Updated and reconciled retirement, tax and health care accounts.

Developed and evaluated methods and techniques for selecting, promoting and training workers.

Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures.

Prepared flow charts and career path reports to summarize job analysis and evaluation and compensation analysis information.

Special Needs Health Services St Louis, MO

Office Manager

06/2013 - 11/2016

Managed office inventory and placed new supply orders.

Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.

Discussed openings with department managers, as well as desired characteristics and qualifications in candidates.

Developed employee orientation and training programs for new hires.

Developed and maintained relationships with customers and assisted in generating sales opportunities.

Education and Training

St. Louis Community College Forest Park

Business Administration

Additional Information

Experienced with several Office System such as: Flynet; MetaFrame; Cerner; Ace; Unreleased Reports; Outlook; Microsoft; Excel; PowerPoint: ADR Reports; Backlogged Reports; Epremis; Waystar, Availity, Medical Insurance Payer Portals, Indeed, Social Sites, Text Recruit, Bitly Link, Cadient, iCIMS, MS Teams

Volunteering

Volunteering at the local shelters

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