Jinghua Li

City: Richmond BC,Canada; Cell: 604-***-****; Email: ad05d3@r.postjobfree.com

LinkedIn https://www.linkedin.com/in/jinghua-li-6b03b716/ Background

● Over twenty years of experience in the IT industry, about eight years in project management, three years in program/portfolio management, six years in Scrum Master and internal Product Owner, and three years in data analysis. Also couple of years of experience in product operation, process improvement and quality assurance

● Master of Business Administration, Bachelor of Computer Science

● Accumulated experience in various industries, especially in Banking, Mobile, and Telecommunication. Familiar tools include MS Excel, MS Project and other MS Office components; Visual Studio, JIRA, etc. Used coding languages: Python, Pandas, COBOL, and Unix shell

● Specialized in Agile/Scrum (Kanban, Lean, User Stories), PMBOK, CMMI, SAFe

● Strong organizational and problem solving skills. Effective communication and good interpersonal skills

● Certifications: PSM 1/ 2023, SAFe Practitioner/ 2017, Certified Scrum Master (CSM)/ 2016; ITIL Foundation/ 2015; PMP, PMI/ 2021; Certified Scrum Product Owner (CSPO)/ 2009 Professional Experience

Senior Project Manager Oct 2022 - Sep 2023

MOBIA Technology Innovations; BC, Canada

As a Senior Project Manager, manage a portfolio of IT projects that vary in scope from small projects, to larger complex projects, responsible for efficient delivery of various enterprise level customer facing projects and internal lab projects.

Served Clients: high-tech, food service, apparel and retail industry, etc Infrastructure projects: Network upgrade; Sharepoint upgrade; Wireless installation, assessment and upgrade; Datacenter cable installation, and etc;

Cyber-security projects: Security Assessment, Penetration Testing and etc Detailed activities:

● Developed and maintained project plans for the portfolio, including scope statements, project objectives, stakeholder identification and communication plan, staffing, milestones/schedules, deliverables, initial risks and issues.

● Tracked project phases and tasks, monitored risks and ensured any obstacles are mitigated or escalated. Coordinated required activities to initiate, organize, and close projects in the portfolio. Followed-up project documentation progress, reported to both internal and external customers.

● Facilitated regular customer meetings and ensured communication to and from team members and all stakeholders, providing project status updates. Built and engaged strong relationships with key stakeholders and project team members. Performed lessons learned discussion with stakeholders to help improve company processes

● Worked with staffing management to involve 3rd party contractors, vendors and suppliers, tracked their performance and provided feedback. Recommend, execute, and manage appropriate project methodology for each project, i.e, agile, waterfall or hybrid.

● Monitor project budgets or material costs. Make sure each project’s progress and any change order are aligned with contract and customer invoicing (billing) expectations. Provide monthly financial forecasting and other financials for MOBIA internal finance team. Scrum Master, Project Manager, Data Analyst Mar 2017 - Sep 2022 CGI Group; BC, Canada

As a Scrum Master, worked with various Agile teams from the BC Government, teams including Application Team, Site Reliability Engineering(SRE) team and Organization Change Management

(OCM) team.

Served Client: Provincial Government (Public Sector), serving the needs of the general public; Application Team: a modern web-based application for BC businesses and individuals. Features include PPR related registration, change, renewal, search, fee management, API services and more SRE Team: Using a Kanban board to manage issue tickets for the entire modernization program; delivering bi-weekly releases to government employees, BC businesses and the public Change management Team: Using PROSCI model to manage the change process with all stakeholders, including stakeholder identification, raising awareness, later offering training and communication to government employees, businesses and individuals in BC. Detailed activities:

● Trained, mentored, and supported scrum teams to follow agile values, principles, and practices, especially for all new onboarding members. Determined and managed tasks, issues, risks, and action items. Remove impediments. Scheduled and facilitated scrum ceremonies.

● Monitored progress and performance and helped teams to make improvements. Organized demo and metric for spring review. Participated in Program Increment (PI) plan and release train meetings.

● Worked together with the SRE team and OCM team, supported program level activities, i.e internal and external communication for government releases, and etc. Managed 3rd party contractors and ensured their performance exceeded the client’s expectations As a Project Manager, worked with various clients from retail banking, projects including normal regular bank releases, management consulting service, also proof of concept and pilot project. Served Client: Credit Unions in West Canada

Banking project: Conducted requirement gathering, customized standard production release for each union bank and provided quarterly releases.

Detailed activities:

● Organized team to define project scope, effort, duration, and etc.; Prepared SOW, developed project management plan and schedule. Monitored overall project progress, including status of project deliverables and main project KPIs.

● Held regular meetings with team and clients, providing status updates. Maintained an issue/risk log and communicated with the stakeholders. Approved change request and invoicing for projects where applicable.

● Managed budget, cost, and reported project financial and profitability numbers internally and externally. Ensured projects executed in accordance with the company process. As a Data Analytics Workstream Lead was responsible for: Served Client: a high profile global investment bank Detailed activities:

● Integrated data from multiple sources, performed data mining and manipulation, generated business metrics and reports for program and management needs. Used advanced Excel modeling, SQL, Python and Pandas. Data analysis models were based on several dozens of parameters and identified trends in complex data sets.

● Communicated with client senior executives in baseline and program status analysis, organized regular status meetings, presented to senior client executives. Identified and managed issues and risks within the workstream.

Program Manager, Quality Manager, Aug 2014 - May 2016 iSoftStone Information Technology; Beijing, China

● Managed Qualification and Intellectual Property Right (IPR) Management Department, including 10 professional employees, was involved in hiring and employees performance review. Developed annual budget plan for the corporate qualification portfolio ( approx. $1 million). Supervised ~20 projects simultaneously. Aligned company certificates, licenses and IPR with new corporate strategies and government regulations. Awarded as the Best Performing Team in 2015.

● Performed and organized annual audit activities related with ISO9001, ISO20000 and ISO27001. Facilitated company won the top level System Integration qualification in China (only 10 licenses within China in 2015).

Operational Development Manager / Quality Partner Oct 2007 - June 2014 Tieto China; Beijing, China

● Deployed corporate-level processes into three sites, including Agile/Scrum transformation program. During the company’s high-speed growth from 100 to +1200 FTE within 5 years, led 90% of projects’ Scrum/Kanban transformation. Delivered local training and coached China local teams with Agile/Scrum methods, Lean principles, and Kanban practices. Recognized as TOP3 trainers in global BU.

● As a Scrum Master, collaborated with team and Product Owner for release and sprint planning: define product backlog (User Stories) and sprint backlog (Sprint Task). Facilitated Project Scrum meetings: sprint planning meeting; daily standup; sprint review and retrospective meetings. Assisted with impediment removal. Coached Scrum team to be self-organized and self-managed. Provided suggestions on the team's velocity and other improvements.

● Supported project managers with quality and process issues. Facilitated PM forum, shared best practices and lessons learned. Supported large multi-site and multi-cultural projects. Facilitated innovation ideas within R&D teams.

● Reported to and cooperated with the customer for quality related issues. Trained customers about Agile/Scrum methods. Provided annual internal audit and management review in local BU. Offered project and process improvement suggestions to BU heads. Process Improvement Manager, Project Manager Oct 2002 - Jan 2006 DoubleBridge Technologies; Beijing, China

● Acted as Process Improvement Manager, implemented company processes definition and improvement; Performed project manager role, planned and executed project to fruition; As a QA manager role, developed test strategies and test plans based on customer requirements, performed testing.

Education

Master of Business Administration

Tsinghua University; Beijing, China

Bachelor of Computer Science

Dalian Jiaotong University; Dalian, China

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