ERICA M HUDSON

**** *** *** **, *******, GA. ****5

(H) 678-***-**** ad05bn@r.postjobfree.com

OBJECTIVE

MY GOAL IS TO BECOME ASSOCIATED WITH A COMPANY WHERE I CAN UTILIZE MY SKILLS I’VE GAINED IN HOSPITALITY, CUSTOMER SERVICE AND DENTAL FIELDS, WHILE GAINING FURTHER EXPERIENCE, AND ENHANCING THE COMPANY’S PRODUCTIVITY AND REPUTATION.

PROFESSIONAL SUMMARY

ACCOMPLISHED AND ENERGETIC EMPLOYEE, WITH A SOLID HISTORY OF ACHIEVEMENT IN THE CUSTOMER SERVICE AND HOSPITALITY INDUSTRIES. MOTIVATED LEADER WITH STRONG ORGANIZATIONAL AND PRIORITIZATION ABILITIES, WITH THE WILLINGNESS TO LEARN.

SKILLS

● MICROSOFT LITERATE

●LEADERSHIP EXPERIENCE

●GREAT INTERPERSONAL SKILLS

●GREAT COMPREHENSION SKILLS

●COMPLEX PROBLEM-SOLVING SKILLS

●SELF MOTIVATED AND TEAM PLAYER

WORK HISTORY

BEVERAGE MANAGER, COMPASS GROUP, ATLANTA, GA.

09/2021-06/2023

●COMMUNICATE EXPECTATIONS AND EXECUTE PLANS OF IMPROVEMENT

●PRIORITIZING AND ADDRESSING CLIENT'S CONCERNS AS THEY ARISE

●PURCHASING THE NECESSARY GOODS NEEDED TO EFFECTIVELY RUN THE BEVERAGE PROGRAM

●DISPOSE OF EXPIRED PRODUCTS AND ENTER WASTE INTO DATABASE

●INVENTORY IN HOUSE PRODUCT

●DELEGATE RESPONSIBILITIES AMONGST TEAM MEMBERS

ASST. MANAGER, JACKMONT HOSPITALITY, ATLANTA, GA

07/2020-06/2021

●OVERSAW DAY TO DAY RESTAURANT OPERATIONS, INCLUDING OPENING AND CLOSING

●COMPLETED WEEKLY INVENTORY AND ORDERING

●RESPONSIBLE FOR MAKING EMPLOYEES WEEKLY WORK SCHEDULE, WHILE CONSIDERING THE BUSINESS NEEDS AND EMPLOYEE REQUESTS

●CLOSING OUT ALL POS SYSTEMS BY RUNNING THE END OF SHIFT/DAILY REPORT.

●COUNT DOWN CASHIER DRAWERS, WHILE ASSURING ACCURACY. SECURING ALL THE FUNDS FOR DEPOSIT AND SALES IN SAFE.

●DOCUMENT AND REPORT INJURIES/DAMAGES

SUPERVISOR, HMS HOST, ATLANTA, GA

04/2018-03/2020

●OVERSAW DAY TO DAY RESTAURANT OPERATIONS INCLUDING CLOSING

●DELEGATING DUTIES, WHILE ASSURING STAFF IS ON TASK

●APPROVE DISCOUNTS/VOIDS AND ISSUE REFUNDS, RECORD WASTE

FOH SUPERVISOR, COMPASS GROUP, ATLANTA, GA

07/2016-01/2018

●PROCESS ALL SALE, ISSUE REFUNDS AND APPROVE DISCOUNTS

●CALCULATE TOTAL SALES RECEIVED AND RUN DAILY REPORTS

●COMPLETE INVENTORY AND PRICE COMPARISON SPREADSHEETS

CFB SUPERVISOR ATLANTA, GA

12/2007--01/2015

●TRAIN WORKERS IN FOOD PREP, SERVICE, SANITATION, AND SAFETY PROCEDURES

●DELEGATE DUTIES, OBSERVE AND EVALUATE WORKERS AND WORK PROCEDURES TO ENSURE QUALITY STANDARDS AND SERVICE, AND COMPLETE DISCIPLINARY WRITE-UPS

●PROVIDE EXCELLENT CUSTOMER SERVICE TO ALL PATRONS BY ENSURING THE ENVIRONMENT IS PROPERLY STOCKED AND INVITING

EDUCATION

EFDA DIPLOMA, ATLANTA TECHNICAL COLLEGE, ATLANTA, 2013

GRADUATED CUM LAUDE, 3.6 GPA, NATIONAL TECHNICAL HONOR SOCIETY

DUAL SEAL DIPLOMA, TRI-CITIES HIGH SCHOOL, EAST POINT, 2000

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