Jonnelle Lazzell

Franklin, IN *****

ad05ax@r.postjobfree.com

+1-812-***-****

Motivated and accomplished Sales Representative, attentive to details with outstanding follow- through., I am proficient in building relationships and closing sales. I'm passionate about growing productive relationships with clients and team members. Compassionate and dedicated to help patients in a health care environment.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Williams Bros. Health Care Pharmacy - Columbus, IN October 2019 to Present

· Performed data entry for patient information and orders

· Provided policy and service information

· Assisted customers with a warm and professional attitude

· Answered general questions about our products

· Answered calls from patients and customers

· Responsible for cashier duties involving DME

· Handled online orders and credit card transactions for billed accounts Sales Consultant

Lane Bryant - Edinburgh, IN

June 2016 to March 2018

· floor sets

· shipment

· customer service

· bra fitting

· Check special order statuses and call other stores to help customers locate items

· Maintain knowledge of current promotions and all store policies

· Build loyal clientele through high-level of customer satisfaction

· Greet all customers with warm, friendly welcome

· Upsell customers by recommending add-on products

· Diffuse customer complaints and retrieve manager when needed Key Holder/Sales Associate

Nite Life Boutique - Columbus, OH

January 2014 to August 2014

· Play an integral role in customer service and overall sales numbers

· Maximize positive customer service experience

· Assist customers in finding specific items

· Ensure items are well-stocked for each shift

· Contribute to positive, fun working environment

· Answer phones and record detailed messages

· Help customers by asking questions and making suggestions for purchases

· Track all money received and prepare deposits accordingly

· Design floor layout and window displays that incorporate research on current trends and previous sales

· Train new employees

Store Manager

Christopher & Banks - Columbus, IN

June 2008 to April 2013

· Assist employees with register during busy shifts

· Organize annual holiday party [or other event] to thank associates

· Develop sales competitions to boost revenue each quarter

· Evaluate sales personnel on a monthly basis and discuss target goals

· Increase sales through idea and event development

· Resolve all employee and/or customer complaints quickly and efficiently

· Devise marketing strategies to boost sales

· Build loyal clientele through high-level of customer satisfaction

· Train new employees

· Recruit, interview, and hire all sales personnel

· Supervise a team of 8 employees

· Examine merchandise to verify correct price and no visible damage

· Assign employees to specific duties to best suit needs of the store

· Maintain inventory log and place orders to restock supplies as needed

· Create schedule and consider all time-off requests

· Count cash drawers and make daily bank deposits

Education

Brownstown Central High School - Brownstown, IN

May 2006

Skills

• Customer service

• Customer care

• Data entry

• Scheduling

• Retail

• Microsoft Office

• Inventory

• Cash Handling

• Microsoft Word

• Management Experience

• Store Management

Experience

• Writing Skills

• Brightree- 1yr.

• Insurance Verification

• HIPAA

• Medical Terminology

• Medical Records

• Medical Scheduling

• Medical Office

Experience

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