Diane Hudson

Myrtle Beach, SC *****

ad059f@r.postjobfree.com

+1-315-***-****

I'm a passionate and enthusiastic bartender with over 10 years proven experience in a fast paced yet extremely professional environment of Marrio Hotels. Luxury and business travelers as well as family's or sports teams are my specialty. Having fun while making people smile is the ultimate goal, while driving up sales and revenue, creates repeat guests to the bar. I've trained great bartenders to take my place as I moved on to other properties as well as driven up sales in every property I've worked. I will drive up your sales and send your guest satisfaction scores soaring. Authorized to work in the US for any employer

Work Experience

Bartender

Sheraton By Marriott @Myrtle Beach - Myrtle Beach, SC August 2021 to July 2023

Greet guests with enthusiastic approach

Inform and assist on menu selections

Create custom cocktails

Make sure every need of the guest is met and exceeds expectations Bar Supervisor

Paradies Lagardère - Myrtle Beach, SC

April 2021 to August 2021

Counted tills, counted safe, corrected transactions, set the bartenders up for successful shift Pulled inventory

Lead Bartender

Springhill suites Ballantyne - Charlotte, NC

November 2018 to June 2021

prepare for forecasted needs.

Upsold latest products and drinks, resulting in 45% increase in sales per quarter. Advertised, marketed and recommended drink options to guests to increase guest satisfaction. Designed and implemented new cocktails to drive customer interest and sales numbers. Courtyard by Marrio Ballantyne, NC Confirmed customers' ages for alcohol service and discontinued service to

Bartender intoxicated guests.

12/2010 - Current Checked identification of customers to verify age requirements needed to purchase alcohol.

Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards. Helped drive average ticket increases of 60% by upselling customers from shelf to premium brands. Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently. Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.

Collected and organized more than $25,000in gross revenue and tips on a quarterly basis. Collected food, wine and appetizer orders from patrons and promoted upsell items. Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.

Bartender

Ballantyne Resort - Ballantyne, NC

May 2019 to October 2019

Checked identification of customers to verify age requirements needed to purchase alcohol. Lowered liquor costs25% by leading training on precision pouring and waste reduction to team of 6 bartenders.

Stocked bar with beer, wine, liquor and related supplies. Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs. Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.

Engaged in small talk with patrons to build rapport and earn repeat business. Multitasked to meet customer, business operations and server needs with minimal errors or delays. Server Shift Leader

Rendinis Italian Restaurant - Waxhaw, NC

January 2010 to December 2010

Provided exceptional service to60-80 customers per day. Collaborated with host, bus person and cook to serve up food and beverage options. Upsold customers and optimized table-turns to outperform average sales by65%. Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

Calculated charges, issued table checks and collected payments from customers. Prepared salads, appetizers and set up garnish stations to assist kitchen staff. Welcomed guests with personable a itude and smile, offering to bring beverage orders while reviewing menu options.

Education

High School Diploma

Wm.Floyd HighSchool - Mastic Beach, NY

June 1994

Skills

• Proficient in mixology Cocktail list development Suggestive selling Licensed TIPS & Serve Safe

Health codes compliance Balancing the cash register Food service Maintaining a clean bar

Safe serving knowledge Cash and credit transactions Anticipating guest needs Outgoing personality

Outstanding customer service Wine and liquor expertise Alcohol ordering Basic accounting

Cash register operation Food preparation

Employee training Service-oriented mindset

Courteous

• Upselling

• Restaurant Experience

• POS

• Customer service

• Hotel experience

Certifications and Licenses

Food Handler Certification

Assessments

Work style: Reliability — Proficient

July 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Bartending — Proficient

May 2022

Understanding, pouring, and mixing drink orders

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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