PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

KIMBERLY JOHNSON

BRONXVILLE, NY 10474

929-***-**** ad0541@r.postjobfree.com

Driven Pharmacy Technician with 26 years of experience and success in working within fast-paced Hospital and Retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Handling of Specialty (IRB) and Hazardous

Medications

Intravenous admixture preparation

Prescription Processing

FDA Drug Safety Guidelines

Patient Confidentiality

Cash Register Operations

Medication Dispensation

Confidentiality and HIPAA

Receiving incoming supplies

Drug storage procedures

Data entry

Use of Closed System Transfer Devices

Strong Customer Service

Spanish Speaking

Biohazard Safety Hood/Cabinet

Staff development

Math skills

Independent Problem Solving

Updating medication histories

Manual and automated medication dispensing

Pharmacy and customer records management

Interpersonal communication

Organization and Prioritization

Customer Identification Checks

Safety Protocols and Risk Management

Equipment Cleaning and Maintenance

Resolving Complaints

Aseptic Techniques

Troubleshooting Malfunctioning Equipment

Payment Processing

MEMORIAL SLOAN KETTERING HOSPITAL

Senior Registered Pharmacy Technician New York, NY February 2019 - Current Answered incoming phone calls and addressed questions from customers and healthcare providers. Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy. Stocked, labeled, and inventoried medication to keep accurate records. Entered and processed patients' prescriptions into internal system. Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Maintained proper drug storage procedures, registries, and records for controlled drugs. Able to follow through on commitments and act with a clear sense of ownerships Resourceful and make sound decisions, even in the absence of complete information. Demonstrate proficiency with appropriate pharmacy equipment, systems and technology. Adhere to State and Federal regulations and Pharmacy Policies and Procedures. Compounding medications including chemotherapy in a clean room in accordance with USP 797/800. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Counted and labeled prescriptions with correct item and quantity. Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues. Collected co-payments or full payments from customers. Resolved third-party billing, computer system and customer service issues. Managed opening and closing duties for pharmacy.

Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Developed and implemented improvements to pharmacy organization system. Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.

Counted, measured and compounded medications following standard procedures. Prepared intravenous solutions, admixtures, respiratory drugs, and other solutions using aseptic techniques.

Resolved non-routine issues like third-party billing, computer system, and customer service issues. Restocked automated medication dispensing equipment (Omnicell) MAGELLAN HEALTH INC.

Certified Pharmacy Technician Astoria, NY January 2016 - January 2019 Primary IV Compounding Technician

Specialized in Oncology, Rheumatoid Arthritis, HIV, Hep C, Hormonal and Immunosuppressive Meds Assisted with construction of the Clean Room in accordance with USP 797/800 and Magellan's Standard Operation Procedures

Solved customer problems in-person or over telephone for Specialty Pharmacy Medications by providing assistance with placing orders, navigating systems and locating items Provided Prior Authorization Services

Set up and modified patient profiles in CPR to include current information such as medications and insurance details

Stocked, labeled and inventoried medication to keep accurate records Answered incoming phone calls and addressed questions from customers and healthcare providers Assisted in preparation, distribution, and storage of pharmaceuticals Maintained proper drug storage procedures, registries, and records for controlled drugs Maintained drug inventory levels by ordering necessary medications and supplies Co-pay assistance or full payments for customers

Communicated with prescribers to verify medication dosages, refill authorizations and patient information

Counted, measured, and compounded medications following standard procedures Completed paperwork, entering prescription and insurance or billing information into patient profiles Performed diversified functions with minimal oversight, including inventory counting, ordering and receiving medications

Prepared intravenous solutions, compounded chemotherapy/hazardous drugs, admixtures, respiratory drugs and other solutions using aseptic techniques Implemented new admixture guidelines that minimized compounding errors Mail Order Pharmacy

NEW YORK PRESBYTERIAN HOSPITAL

Certified Pharmacy Technician New York, NY February 2010 - June 2015 Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality

Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use Stocked, labeled and inventoried medication to keep accurate records Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy Counted, measured, and compounded medications following standard procedures Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques

Restocked automated medication dispensing equipment Processed incoming drug orders

Counted, measured and compounded medications following standard procedures Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality

CALLEN-LORDE COMMUNITY HEALTH CENTER

Pharmacy Technician New York, NY May 2007 - January 2010 Answered incoming phone calls and addressed questions from customers and healthcare providers. Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy. Solved customer problems in-person or over telephone by providing assistance with placing orders, EDUCATION

ACCOMPLISHMENTS

navigating systems, and locating items.

Stocked, labeled, and inventoried medication to keep accurate records. Collected co-payments or full payments from customers. Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Set up and modified patient profiles to include current medications and insurance details. Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the- counter products.

Resolved third-party billing, computer system and customer service issues. Entered and processed patients' prescriptions into internal system. Completed paperwork, entering prescription and insurance or billing information into patient profiles. Reviewed and verified customer information and insurance provider information. Communicated directly with doctors offices via telephone, fax and email. Resolved non-routine issues like third-party billing, computer system, and customer service issues. WOODHULL HOSPITAL

Pharmacy Technician Brooklyn, NY September 1997 - June 2007 Answered incoming phone calls and addressed questions from customers and healthcare providers. Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Stocked, labeled, and inventoried medication to keep accurate records. Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.

ASSOCIATE OF APPLIED SCIENCE Forensic Science

Bronx Community College of The City University of New York The Bronx, NY

Trained 4 new pharmacy technicians on pharmacy policies, procedures, and best practices Designed a new drug-inventory management system to reduce waste and eliminate back orders Recipient of the quarterly employee excellence award for outstanding achievement CERTIFICATIONS

Used Microsoft Excel to develop inventory tracking, medication returns, drug recall spreadsheets Medication Therapy Management Program

MRxP External Events

CPhT - Certified Pharmacy Technician

RPhT -Registered Pharmacy Technician

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