Ryan M. Davis

314-***-**** · ad050k@r.postjobfree.com

Career Profile:

Over 15 years of mortgage banking including management, underwriting, credit analysis, payment/debt collections, etc. 4 years of Commercial Real Estate Experience. Driven professional and leader, able to cultivate strong teams and management personnel through continuous training on customer service, product specifications, and compliance. Multiple awards for production and seen as a subject matter expert. Technical proficiencies include Salesforce.com and Microsoft Office (Word, Excel, PowerPoint, Outlook)

Areas of Strength

Overall Bank Compliance

Mortgage Processing

Wholesale Management

Real Estate Values

Negotiation Skills

Bankruptcy

Vendor Management

Process Improvements

Credit Analysis/Interpretation

Portfolio Development

Investor/Insurer Standards

Call Center Management

Salesforce.com

Pivot Table Reporting / Analysis

Risk Analysis

Federal Compliance

FHA, VA, HUD Loans

Underwriting

Customer Service

Subject Matter Expert

Litigation/Mediation

CBRE

Transaction Manager May 2022 –June 2023

Provide ongoing management of real estate transaction activities for a defined portfolio of properties on behalf of our corporate clients. Prepare, recommend, and implement a portfolio-wide transaction strategy for acquiring and disposing of real estate properties. Coordinates field resources and other stakeholders in the execution of lease renewals, new site acquisitions, disposition of surplus space through subleasing, sale renewals, early lease termination, and more.

NewRez LLC / Caliber Home Loans

Wholesale Account Manager/ Client Relationship Manager September 2020 – February 2022

Primary functions as an Account Manager/Client Relationship Manager is to work closely with Underwriter throughout the process from approval through final disposition of the loan. Day to day responsibilities include responding to internal and external inquires on loan conditions all the way up to CTC and Closing. Provide status updates as requested by broker and Account Executive.

Manage daily pipeline of approximately 75-80 mortgage loans consisting of Conventional, FHA/VA, Non-QM

Aligned with a Presidential Club Account Executive (Top 3) covering Northern California (Reference available)

Maintained above average SLA turn time closing in under 45 days averaging 40+ closings per month

Took an additional initiative by onboarding a Hawaii broker that funds approximately $500 million per year in efforts to boost revenue.

US Bank

Mortgage Loan Processor II August 2019 – July 2020

Prepare and processes mortgage loan records, files and correspondence from application through approval. Assure compliance with bank, regulatory and investor guidelines and customer service standards. Communicate with customers, internal staff, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.

Manage daily pipeline of approximately 34-45 mortgage loans mainly consisting of Conventional, FHA/VA

Assigned to local retail footprint along with Eastern Illinois, Kansas City and Oklahoma

Maintain key SLA’s averaging approximately 15 closings/fundings per month meeting individual goal

Sustain average file turn time from start to finish in less than 45 days per corporate

LENDERS ONE MORTGAGE COLLABORATIVE

Account Manager March 2018 – December 2018

At my position as an Account Manager at Lenders One, my focus was to maximize profits, decrease expenditures, and enhance overall operation efficiencies. Provided end-to-end solution-based consultation for nation’s top performing independent mortgage brokers and lenders along with extensive networking capabilities.

Managed approximately 35+ individual mortgage firms/banks in an inside sales role across the nation

Responsible for contacting C-Suite Level Executives or top decision makers to upsell technology-based mortgage solutions and capital markets referrals for our Preferred Investors

Year-end projected book of business on pace to generate $550,000 top end revenue

Attended Bi-Annual Summits with the focus on connecting members to our vendor partners

CUSHMAN & WAKEFIELD REAL ESTATE

Senior Transaction Coordinator January 2015 – March 2018

Assigned to the Edward Jones account negotiating leases for over 90 transactions in a rolling portfolio overseeing West Coast field branch offices in Colorado, Washington, Oregon, Alaska, Hawaii and California. Specialized in high growth areas such where there is a strong demand for office space and extremely limited vacancies resulting in aggressive lease negotiations.

•Communicate effectively with all parties involved in the leasing process on behalf of client(s)

•Develop and manage relationships with client(s), retailers, banks, restaurants, and other retail users

•Develop critical dates and deadlines, maintain transition checklists, and communicate deadlines

•Assist in the preparation of market and demographic information for use in presentations and meetings

•Ensure and manage the quality and timeliness of transaction information entered into all databases

•Process lease extensions, terminations, subleases, and dispositions

•Perform tasks with minimal supervision

BANK OF AMERICA HOME LOANS 2006 – September 2013

Officer; Case Management Team Mgr II Process Support/CRM (2010 – September 2013)

Manage 10 - 20 front-line associates, monitoring overall operational efficiency and implementing process improvements to enhance workflow. Ensure Federal law and guideline compliance, minimizing losses and legal concerns within Service Loan Agreements for FNMA /FHMLC / FHA / VA as well as 3rd party contracted collection vendors and employees. Case Management Quality Assurance Committee member.

Chosen to take a more active management role at:

Concord, CA – Supervised and trained 2 floors, consisting of 14 team managers, 4 vice presidents, 7 subject matter experts, and approximately 168 customer relationship managers

Simi Valley, CA – Oversaw approximately 75 mortgage processors. Developed 3 team managers and 3 assistant managers promoted from original team.

Chandler, AZ Advocacy/NMO Unit – Directed 3 team managers, 1 vice president and approximately 45 modification processors in Outreach UW focus.

MHA Underwriter (2009 – 2010)

Handled underwriting loan modifications, including Fannie and Freddie Mae. Responsible for a daily pipeline of 800+ accounts, ensuring customer needs were met and inquiries were answered in a timely manner.

Met production, quality and service standards by providing direct coaching and feedback to team.

Recognized as an Underwriting Subject Matter Expert.

Mortgage Loan Officer (2006 – 2009)

Produced results in adverse market conditions, continuing employment, even during a 5000-person sales force layoff situation.

Top Branch Producer in multiple state demographics.

Knowledgeable about and utilized 150 loan products nationwide.

Education

MISSOURI STATE UNIVERSITY

Bachelor’s Degree, Administrative Management (2005)

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