DIRIYAI DENGIYEFA

Port Harcourt, Rivers State

ad04zg@r.postjobfree.com / +234**********

SUMMARY

Dedicated and compassionate caregiver and social worker with strong communication, teamwork, and problem-solving skills. Demonstrates an accelerated sense of responsibility and a flexible approach to work. Possesses excellent active listening and observation skills, along with cultural sensitivity and awareness. Exhibits empathy and a commitment to maintaining confidentiality and respecting privacy, dedicated to delivering high-quality care and support to clients.

SKILLS

Excellent communication skills

Attention to detail and accuracy

Cultural sensitivity and awareness

Accelerated sense of responsibility

Empathy and compassion for others

Active listening and observation skills

Flexible and objective approach to work

Time management and organizational skills

Conflict resolution and problem-solving skills

Knowledge of relevant laws, regulations, and policies

Ability to maintain confidentiality and respect privacy

Ability to work effectively in a team with minimal supervision

EXPERIENCE

Medical Social Worker / University of Port Harcourt 07/2023 - Current

Volunteer Work

Provided compassionate support to diverse patient populations in hospitals and clinics.

Facilitated patient advocacy initiatives, ensuring their needs were addressed and met.

Organized and led health education workshops for community outreach programs.

Collaborated with multidisciplinary teams to enhance the overall patient care experience.

Established strong rapport with individuals facing medical challenges, fostering a positive and supportive environment.

Classroom Teacher / Universal Basic Education Board - Nigeria 09/2013 - Current

Implemented innovative teaching strategies resulting in a 50% improvement in student engagement and academic performance.

Established a positive classroom environment, evidenced by a 20% reduction in behavioral incidents and increased student collaboration.

Developed and implemented a comprehensive lesson plan that contributed to a 10% increase in standardized test scores among students.

Successfully integrated technology into the curriculum, enhancing students' digital literacy and earning recognition for innovation in education.

Led and organized extracurricular activities, fostering a sense of community and teamwork, and received commendation for outstanding contributions to the school's extracurricular program.

Administrative Officer / Crusader Sterling Pensions - Nigeria 01/2009 - 12/2009

Successfully coordinated logistics for high-profile events, ensuring seamless execution and receiving positive feedback from participants.

Played a key role in the successful implementation of a new software system, leading to a 30% improvement in data accuracy and accessibility.

Implemented cost-saving measures resulting in a significant reduction in departmental expenses within the fiscal year.

Streamlined office processes, significantly improving efficiency and reducing turnaround times.

Developed and implemented a comprehensive employee training program, leading to a noticeable increase in staff productivity.

Credit Risk Analyst Officer / First Bank Nigeria 11/2007 - 10/2008

Served as National Youth Service Corp Member

Contributed to minimizing credit losses through data-informed decision-making.

Implemented proactive risk monitoring systems to identify potential issues early.

Conducted successful training sessions, boosting team's underwriting proficiency.

EDUCATION

Master of Education: Educational Management 2014

University of Port Harcourt - Nigeria

Bachelor of Science: Adult and Community Education 2006

Rivers State University of Science And Technology - Nigeria

TRAINING

Jolly phonics and Grammar – June 2020

Everyday Parenting: The ABCs of Child Rearing – August 2022

Exploring the World – Early Years Montessori Workshop, March 2019

CERTIFICATIONS

Association of Medical Social Workers of Nigeria - Certificate of Practice, Oct 2023

Social work Interventions and Instrumentation Therapy - University of Port Harcourt Teaching Hospital, Sep 2023

Medical social service department - University of Port Harcourt Teaching Hospital, Dec 2023

Everyday Child Rearing - Cousera

Diploma in Caregiving - Alison

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