LS Lorie Steffen

Lakeside Park, KY ***** 513-***-****

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PROFESSIONAL

SUMMARY

Efficient Import and Export Coordinator with extensive experience in logistics and international trade. Skilled in coordinating import and export activities, customs clearance and freight forwarding. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders. Collaborative coordinator eager to leverage knowledge in freight forwarding and logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams. Strong negotiation skills with good understanding of international trade regulations. Result-driven candidate with extensive knowledge of logistics and customs regulations. Develops and maintains relationships with clients, carriers and suppliers. Possesses excellent problem-solving and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Purchasing Manager position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS Tariff Coding System

Billing Management

Price Quoting

Cost Calculation

Invoicing Oversight

Schedule Coordination

Invoice Preparation

Customer Service Skills

Shipment Tracing

Relationship Management

Customs Compliance

Rate Negotiation

Shipment Tracking

Document Preparation

Maritime Transport Loading

Paperwork Preparation

Microsoft Office

Organizational Skills

WORK HISTORY OCEAN EXPORT COORDINATOR 03/2018 to CURRENT DSV Air & Sea Inc. Erlanger, KY

Prepared shipping documentation, maintaining compliance with US Customs and international regulations.

Processed customs declarations and maintained records of customs documents.

Assisted with problem resolution and dispute management relating to import and export activities.

Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.

Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.

Negotiated freight rates with carriers for international transportation of goods.

Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.

Investigated discrepancies in shipping documents and resolved issues with vendors.

Utilized logistics software to manage, monitor and track shipments from origin to destination.

Managed import and export of hazardous materials in compliance with applicable laws and regulations.

Developed strategies to reduce overall shipping costs while maintaining high-quality service.

Researched and helped evaluate new potential suppliers and vendors for better service and pricing.

Analyzed shipping reports to identify opportunities for cost savings. Coordinated shipments, determining timely transport of goods from point of origin to final destination.

Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.

Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.

Stayed on top of shipment locations and current status to update offices and customers.

Provided tracking information to enable clients to monitor progress of shipments.

Calculated weight, volume or cost of goods to be moved. Facilitated required documentation to manage customs clearance. Oversaw cargo claims to investigate and resolve loss or damage issues during transit.

Prepared accurate cost estimates for international shipments to provide clients with exact fees and information.

Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.

Developed and deepened successful partnerships with representatives of diverse shipping companies.

Negotiated with carriers to secure best possible rates for clients and control costs.

Added insurance coverage to protect interest of client and shipment from loss or damage during transit.

IMPORT EXPORT SPECIALIST 08/2017 to 03/2018

CJ International, Inc. Erlanger

Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.

Managed import and export of hazardous materials in compliance with applicable laws and regulations.

Assisted with problem resolution and dispute management relating to import and export activities.

Investigated discrepancies in shipping documents and resolved issues with vendors.

Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.

AIR EXPORT AGENT 10/2016 to 02/2017

DHL Global Forwarding Hebron, KY

Verified shipments against documents to maintain accuracy. Followed requirements and regulations for dangerous goods handling. Documented waybill data and dimensions and weights of cargo in computer database.

Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations. IMPORT COORDINATOR 06/2015 to 09/2016

CH Robinson Worldwide Inc. Erlanger, KY

Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.

Accurately input shipment details into company's system using Cargo Wise.

Created and transmitted accurate documentation to governmental agencies for import activities.

Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.

AIR EXPORT AGENT 05/2012 to 06/2015

Panalpina Erlanger, KY

Verified shipments against documents to maintain accuracy. Followed requirements and regulations for dangerous goods handling. Documented waybill data and dimensions and weights of cargo in computer database.

Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations. Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.

Negotiated with carriers to secure best possible rates for clients and control costs.

Developed and deepened successful partnerships with representatives of diverse shipping companies.

Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.

Prepared accurate cost estimates for international shipments to provide clients with exact fees and information.

Facilitated required documentation to manage customs clearance. Calculated weight, volume or cost of goods to be moved. Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.

Coordinated shipments, determining timely transport of goods from point of origin to final destination.

Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.

AIR EXPORT AGENT 12/2007 to 04/2012

Agility Logistics Erlanger, KY

Verified shipments against documents to maintain accuracy. Followed requirements and regulations for dangerous goods handling. Documented waybill data and dimensions and weights of cargo in computer database.

Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations. Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.

Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.

Coordinated shipments, determining timely transport of goods from point of origin to final destination.

Stayed on top of shipment locations and current status to update offices and customers.

Provided tracking information to enable clients to monitor progress of shipments.

Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.

Calculated weight, volume or cost of goods to be moved. Facilitated required documentation to manage customs clearance. EDUCATION No Degree General Studies

Northern Kentucky University, Newport, KY

High School Diploma 05/1992

Campbell County High School, Alexandria, KY

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