Customer Service Holly Springs

CA Charity Allen

Holly Springs, MS ***** 662-***-****

*******.*********@*****.*** Bold Profile

PROFESSIONAL

SUMMARY

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail- oriented nature. Committed and hardworking manager with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem- solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS Cash Drawer Management

Time Management Skills

Verbal and Written

Communication

Money Handling

Microsoft Office

Accounting Softwares

Complex Problem-Solving

Work Task Prioritization

Feedback Acceptance

Training and Development

Hospitality and Accommodation

Inventory Management

Coaching and Mentoring

Stocking and Replenishing

WORK HISTORY TRAINER 03/1994 to 05/2011

Thomas & Betts Corporation

Mentored new hires, resulting in stronger staff development and increased productivity.

Monitored and reported trainee progress, introducing new learning tools to address individual needs.

Analyzed team performance and identified opportunities for additional training.

Delivered instructional presentations on equipment use, focusing on efficiency and safety.

• Trained to drive heavy equipment • Used windows 10 to help use Lean SUPPORT MANAGER 04/2011 to 08/2016

Walmart

Coached employees through day-to-day work and complex problems. Analyzed customer service data to identify trends, identify solutions and improve customer experience.

Collaborated with other teams to identify and resolve customer issues quickly and professionally.

Developed and maintained relationships with customers to enhance customer satisfaction.

Assigned duties

Made sure duties were completed

CASHIER 06/2018 to 11/2021

M&W Grocery

Greeted customers entering store and responded promptly to customer needs.

Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items, and join reward programs.

Welcomed customers and helped determine their needs. EDUCATION Diploma 05/2010

Gateway, Horn Lake, MS

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