KATHRINE

MARTINEZ

ad04x8@r.postjobfree.com

956-***-****

Harlingen, TX 78552

Experienced Case Manager with social services, healthcare, and community outreach. Skilled in needs assessment, care planning, crisis intervention, and resource coordination. Strong collaborator with a track record of building relationships with clients, healthcare providers, and community organizations. Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit client needs and return each to optimal quality of life.

PROFESSIONAL SUMMARY

Area Agency on Aging - Case Manager

Harlingen, USA • 07/2006 - 11/2021

WORK HISTORY

• Manage a caseload of clients and provide ongoing support

• Develop and implement care plans to meet clients' needs

• Collaborate with healthcare providers and community resources

• Maintain accurate and up-to-date client records

Assessed clients' needs, developed service plans and monitored progress towards goals

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Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met

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Conducted home visits to assess the safety of living environments for clients

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Maintained accurate case records and documentation according to agency guidelines

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Compiled reports on cases and submitted them to supervisors as required

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Counseled clients on available resources within the community that could help meet their needs

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Provided referrals to appropriate health care providers or other community resources

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• Monitored client progress through regular follow-up contacts Coordinated transportation services for clients who lacked access to reliable transportation

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• Maintained up-to-date case records with case activity status Maintained logs and electronic client records following department and agency policies for effective monitoring

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Participated in regular team meetings and in-house training sessions to boost group effectiveness.

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SKILLS

• Case management

• Crisis intervention

• Client advocacy

• Community outreach

• Needs assessment

• Collaboration

• Documentation

• Resource coordination

• Case Management

• Care Coordination

• Needs Assessment

• MS Office

• Home Visits and Inspections

• Case Needs Assessment

• Documentation Proficiency

• Documentation and Reporting

• Email and Telephone Etiquette

• Case Planning

• Positive Attitude

Rio Hondo High School

Rio Hondo, TX • 01/1984

GED

EDUCATION

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