Curriculum Vitae of Sifiso Charles Cele

Full Name : Sifiso

Surname : Cele

Identity number :910**********

Nationality : South African

Gender : Male

Physical address : A2898 Mathangeni Section

Mpophomeni

Merrivale

Howick

3292

Contact number : 078-***-**** / 068-****-*** / 033-***-**** Driver’s License : Code 10

Email address : ad04w7@r.postjobfree.com

Education

Qualification Institution

Year completed

Matric Sithembinhlanhla Secondary

School

2010

Bachelor of Consumer

Science (Extension and Rural

Development)

University of Zululand 2015

National certificate in

Generic and Customer

Management

Bank SETA 2020

Post Graduate Certificate in

Education (Intermediate and

Senior Phase)

University of South Africa 2021

Employment History

Name of the Company : Life Hilton Private Hospital Position : Admission Clerk

Duration : June 2021 – Up to Date

Major Functions

Admit patient, verify medical aids, call for patient Authorisation to be admitted Duties

Participate in all areas of operational efficiency

Ensure a thorough understanding and knowledge of work procedures and execute processes in the admissions area according to the published guidelines:

Admission Process

Pre-admission process

Cash handling process

Assist in the registration of new born babies

EU process for billing and coding

Manual admissions

Petty cash float

Cash reimbursements

Banking protocol

Ensure all Patient Services metric targets for the admission area have been met:

Scanning compliance, Emails captured, Cell phone no’s captured

Pre-admissions

New authorization rejection rates

Customer feedback system PXM

Where target is not met, compile root analysis to determine an action plan to improve performance

Ensure that all areas of risk are covered at admission level by:

Having a valid authorization for the all proposed visits

Where the patient has been pre-admitted ensure all of the necessary information has been captured (no open pre-admissions on the list)

Ensure monies owed by the patient (co-payments, private portions) are paid before or at the time of admission

Ensure the correct and accurate processing of payments received on behalf of a patient onto the hospital management system for all forms of receipting, both system and manual

Name of the Company : Nhlanhleni Senior Primary School Position : Student Teacher

Duration : March 2021 – October 2021

Main Objectives

To improve learner’s academic performance.

To instill learners with intrinsic motivation to learn.

To assist the school, i.e., administrators, teachers, learners and support staff, to reach their academic and behavioral benchmarks and goals.

To instill Positive Action principles into learner’s cognitive, affective and behavioral learning domains.

To contribute to the teaching and achieving of core performance standards and outcomes - To improve learner’s behavior.

To develop learner’s character.

To promote good mental health in students.

Duties and responsibilities

Prepare lessons, making them as interesting as possible.

Prepare homework, assignments and assessment

To apply appropriate multiple assessment tools and strategies to evaluate and promote the continuous intellectual development of the learners.

Research information to ensure the knowledge they impart is current

Mark homework and pieces of assessment

Identify the needs of individual students in their classes, and work to help each child develop his or her own potential

Prepare resources for the classroom

Confer with students over their work

Assist children to learn, not judge their inability to learn

Identify emotional, intellectual, physical, issues which may be hindering the student from learning to his/her best potential, and research and recommend courses of action

Present a professional but caring persona at all times

Treat students with respect, and teach them to treat others with respect.

To conduct assigned classes at the scheduled times.

To implement the designated curriculum completely and in due time.

To plan and implement effective classroom management practices.

To model good social skills, leadership and civic responsibility Name of the Company : Life Hilton private Hospital Position : Filing Clerk

Duration : March 2017 – May 2021

Main objective – Administrate files movement and Keep records Duties

Manage operational efficiency in the daily filing & archiving processes Manage operational efficiency in the daily filing & archiving processes

Ensure that the flow of the patient files is managed orderly.

Ensure that the patient’s files are sequenced numerically by visit number and boxed as such.

Use the ADM016 and ensure that all patient files are received from the nursing units and archived according to company protocol.

Ensure that the visit schedules are accurate and complete and drawn up to facilitate the SCANCO pick-up.

Ensure that pick-up schedules are adhered to and that all the boxes are ready for collection on scheduled times.

Ensure that documentation that is being prepared for destruction is collected and stored correctly and that there is a formal arrangement with the service provider to collect the documentation for destruction.

Participate in all relevant departmental meetings

Identify areas that could need improvement in terms of the preparation of files

Offer solutions to problems identified and monitor progress for review.

Manage accuracy and integrity:

Demonstrate understanding of all processes by:

Signing of all policies & procedures

Participating in all strategic quality improvement projects.

Improvement on QMS audit result for hospital

Ensure that deviation reports are investigated and processes improved to ensure streamlined processes and no re-work of files are necessary.

Deliver quality service to customers

Attend training when and where applicable

Manage an efficient patient filling system, to ensure records are kept in a secure and safe environment.

Sorting & filling to be kept up to date

Receiving of files recorded.

Boxes of patient’s notes to be stacked securely in date order

Box number register to be maintained

Ensure store room to be kept locked at all times. Name of the Company : Adams & Griggs (Book Shop)

Position : Sales Assistance

Duration : October 2016 – February 2017

Duties

Help customers to buy relevant book which are in the syllabus.

Make orders for customers when the is not available

Answer calls, pack books into shelves and visit schools to do direct selling. Professional skills, Knowledge and Competencies

Good in maintaining effective administration procedures and regulations

Ensure clients receive effective and efficient service delivery

Respect and keep professional corporate image of law enforcement of the organization.

Be a compliant employee in all activities outlined in the operational plans.

Compliance with Acts amended in the organization and engage in Human development programs implement in the organization.

Ability to communicate with all levels, good verbal and written communication skills and to work under pressure.

Knowledge of public sector and understanding of legislative framework governing the public service.

Knowledge of basic conditions of employment act, constitution of Republic of South Africa, labor relations Act and skills development Act, Knowledge of Batho Pele principles and Public Service Regulations

Ability to capture data and records management, Conflict resolution and time management skills and ability to plan and organize work.

Computer software and literacy (MS office, MS excel, PowerPoint, e-mail) and numeracy skills and mathematical skills and able to operate a computer and collect statistics.

Interpersonal skills, Planning and team development skills, organizing skills, driving skills and ability to lead, direct and control.

Knowledge of MS Word, MS Excel, MS Access and E mail and all channels of communication.

Analytical and innovation thinking, prioritizing, telephone skills.

Ability to obey and apply legislation and policies as instructed.

Basic knowledge of office services duties/ practices as well as the ability to capture data.

Basic knowledge of work procedures in terms of the working environment.

Ability to work as part of a team as well as independently.

Ability be a team player, reliable, accept responsibility, and also be able to plan and execute quality work and have initiative.

References

Company Name Reference Reference Job Title Contact Number Adams & Griggs

(Bookshop)

Rosemary School Books Supervisor 031-***-****

Life Hilton Private

Hospital

Olivia De Wee Reception Supervisor 033-***-**** /

078-****-***

Nhlanhleni Senior

Primary School

Mr N Khumalo School Principal 076-***-****

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