Customer Service Sales Associate
Resume:
Matthew Benjamin Mendoza
**** **** ****** **. **** 3 Corral Springs, FL 33065 954-***-****
ad04vg@r.postjobfree.com
Sales associate with 8 years of retail experience. Recognized for ability to communicate with customers, providing exceptional service that ensured client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implementing processes that drive profitability.
Work History
Home Depot Davie, Fl
Sales Associate 10/02/2017-8/11/2021
Assisted an average of 20-30 customers per day in finding or selecting items and provided recommendations to improve sales within the Flooring Department.
Stocked, replenished and organized inventory with accuracy and efficiency, completing functions faster than the average associate.
Achieved an average of 120% of sales goals for the last 3 consecutive years that I was in the Flooring department.
Managed proper and attractive merchandise display ensuring strategic placement of products that maximized purchases.
Demonstrated product knowledge and provided outstanding customer service, receiving 98% in customer service feedback surveys.
Received 20 Homer awards throughout the last 2 years.
Publix Weston, FL
Stock Clerk 4/10/2013-8/16/2017
Stocked, replenished and rotated products within the Frozen Foods section and Deli Department.
Performed inventory checks throughout the day and processed returns.
Provided excellent customer service.
Weston Moving and Storage Sunrise, FL
Mover 01/23/2012-11/5/2012
Loaded and unloaded furniture from trucks, using different hoisting devices.
Installed protective devices, such as bracing, padding or strapping to prevent shifting or damage to items in transport.
Maintained equipment storage areas to ensure that inventory was protected.
Followed safety rules and regulations.
Lifted over 100 lbs.
Education
Cypress Bay High School – Diploma
Professional Skills
Great Communication skills.
Efficient with Ballymore/Electric Ladder operation
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