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Customer Service Project Manager

Location:
Charlotte, NC
Salary:
55,000.00
Posted:
November 14, 2023

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Resume:

PROFESSIONAL EXPERIENCE

Preferred Floor and Tile

Charlotte, NC, August 2022 – Present

Accounting Clerk

Process all work orders for installers pay

Process all installers payroll, Job costing

Process all payables for each location, process on boarding paperwork for new installers for each location.

Customer service, Update reports weekly, Process financial reports for weekly installers pay

Create new customer accounts as well as new vendors and new installers for all locations

Process all material orders, three-way invoice matching

Process all accounts receivables via checks, credit cards, ordering of all office supplies for each location.

Reconciliation, Bank Deposits, Notarize all AIA billing and legal documents, Process all lien waiver, process all Affidavits

Other duties upon request

Carolina PRG- Contractor Pink Energy (Contract roll)

Mooresville, NC. March 2022 to July 2022

Expense Auditor/Staff Accountant

Process all company credit card purchases

Research and reconcile all purchases

Train employees on new Concur system

Setup travel for field employees

Approve and Denied transactions

Process reimbursements for credit and cash transactions

Create weekly reports by way of excel spread sheets

Weekly financial planning

Weekly financial meetings

Daily auditor

Data entry

Etc

All Systems Restored HVAC and Electrical Charlotte, NC July 2020 to December 2021

Office Manager/Project Manager

Research for MSD sheets as well as Specification sheets and drawings

Processed expense reports for all field staff

Processed Quotes and Bids

Processed AIA pay app, Processed pre-quals

Reconcile accounts, Collections

Handle accounts payables and receivables, notarize and process all legal documents

Human resourcing hiring terminations, write up’s and warnings, conduct meetings

Processed Project management, processed submittals, Ordering of all materials for the Charlotte location

Created budgets and process

Lewis Construction Services March 2020 to July 2020

Accounting Specialist (Loss due to Pandemic)

Process AIA pay applications

Perform a high volume of reconciliations

Handle accounts payables and receivables, notarize and process all legal documents

Human resourcing hiring terminations, write up’s and warnings, conduct meetings

Pick up plan and blueprints, assist in biding and budgeting, conduct training through OSHA regulated programs, example: tool talks

Process all company bulletins and assist project manager and estimator with other duties

Century Communities Charlotte, NC January 2020 to March 2020

Accounts Payable Analyst and Procurement Specialist (contract through Beacon Hill) (Loss due to Pandemic)

Notarized court documents, assisted with AIA/pay applications

Handle a high volume of emails for Accounts Payable invoices

Worked with Vendors directly

Assisted with Purchase Orders

Reconciled accounts and cleaned up large back logged invoices.

Processed warranty invoices and performed the coding of all Charlotte invoices and scanned and submitted them to Atlanta

Sent out reminder emails to approvers to approve the invoices that were sitting in the system

Created accounting spread sheets and performed other duties upon request

Morris and Moffitt Charlotte, NC September 2019 to December 2019

Accounting Specialist (contract)

Processed Accounts payables via, AP email as well as mail

Coding and data entry

Accounts Receivables by way of email as well as check delivery by Project managers, made collection calls, processed check runs

Reconciliation of credit cards accounts and banking accounts, creating new vendor accounts created new customer accounts processed all payments, used

+PSA construction system other duties upon request

Service Experts Charlotte, NC July 2019 to September 2019

Accounting Administrator (contract)

Processed payroll, processed journal entries, processed ACH wire transfers, processed check runs

Processed Sales revenue reports, processed Accounting spread sheets with V-lookup’s

Assisted with dispatching, Processed all of incoming emails from company emails, posted vendor payments, scanned checks for posting, Communication with corporate officer’s, Other duties upon request

Mann-Hummel Charlotte, NC March 2019 to July 2019

Accounting Assistant (contract)

Processed Credit/debit rebates, created rebate reports for 296 locations

Processed invoices, Created accounting spread sheets daily with v-look-ups for ATB,

Reconciled vendor accounts communication with vendors as well as reps, processed chargebacks, high invoice volumes, processed cash applications, processed ACH wires other duties upon request

Community Association Management Charlotte, NC July 2018 to March 2019

Accounting Assistant

Audit all daily processes of A/P clerk as well as A/R, clerk processing weekly as well as monthly reports

Process 1099 Process legal documents, update Home owner accounts, process all ACH accounts, update vendor accounts, process check runs daily at a high volume

Journal entries

Bank reconciliation

Post payments

Notarize legal documents communication with homeowners

Upload electronic invoices daily scanning of checks and documents, process wire transfers, other duties upon request

GSS Walmart Charlotte, NC January 2017 to July 2018

Accounts Payable Specialist

Reconcile invoices

Customer Service, create accounting spread sheet, process of tracking production

Data entry, correcting invoice errors, calculating retail savings and shrinkage, assist in other accounting/administrative functions upon request

The Linda Construction Company Charlotte, NC January 2016 to January 2017

Accounting Assistant

Posted commercial rent for receivables, processed costing for job tracking as well as Credit card and bank reconciliations, processed pay applications for project payments

Processed monthly financial reports, processed invoices for vendor payments, prepared monthly reporting spread sheets

XPO Logistics Charlotte, NC June 2015 to January 2016

Accounting Specialist (contract)

Process all payables, matching of purchase orders, creating batches, using the chart of accounts for the coding of invoices, customer service when needed,

Processing of check runs, correcting discrepancies with received items, communicating with the Purchase Order department to assist in correcting errors on purchase orders.

Wire transfers, processing of foreign invoice as well as U. S invoices, assisting controller with reconciliations, journal entries

Posting to the general ledger, cash posting, researching accounts, updating account information, communicating with vendors and collectors for remittance, processing customer issues, analyzing accounts, other duties upon request

TECHNICAL SKILLS

Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Outlook, Great Plains, Lotus 123, Lotus Notes, AS400, Oracle, Mas90, Windows, Quick Books, Inter-Tel telephone switch board, Ariba, Textron Financial Floor Plan, Five9, Sales force, Cosmo, Equator, Short Sale, SAP, Concur, Issue Trak, Sage, JOB Tracker, Paychex, JD Edwards, Sylectus, Mcleod, Quantum Project PSA Construction system, ERP Systems, Concur, RFMS, Nexus, Netsuite

LICENSES

CPCC Charlotte, NC Expiration 2024

Certified Public Notary

Education

University Of Phoenix BS of Finance 2009

Certified Nursing 1993



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