LaRhonda Paez

**** *. **** ****** *****

Oak Creek, WI 53154

414-***-****

ad04sb@r.postjobfree.com

Career Summary

To obtain a challenging administrative position utilizing my strong work ethic, organizational skills and ability to work well independently or in a team environment.

Qualifications

Great customer service experience

Excellent phone Skills

Experience communicating and working with multiple departments

Dispatch experience

Able to communicate in Spanish

Exceptional organizational abilities

Particularly detailed orientated

Good record keeping capabilities

Self- motivated and work very well independently

Experience

General Teamsters Local 200, July, 2015- Current

Titan Operator

Administrative Support

Bill and Process Union Dues using the Titan System program

Manage seniority list daily for over 100 companies within contract guidelines

Daily communication with companies, to deal with situations as they arise through emails & phone calls

Managing daily incoming calls for administrative support

Processing members application

Managing of Inventory- supplies for office.

Maintenance of all members personal information daily

Bank deposit & balances of accounts received

Generated daily reports with information received by companies

Work on Excel, Word, Outlook, Titan daily

Specialized Medical Services, July, 2014- July 2015

Billing Clerk

Maintained billing and administration Support

Maintained tracking logs of equipment

Prepares all documentation for billing purposes

Completed projected revenue reports

Completed month end billing

Shorewood Police Department June, 2012- August 2014

Public Safety Clerk

Receptionist responsible for all initial contacts in the front office & all incoming calls.

Administrative support

General Clerical; preparing, filling, maintaining reports, records, data, documents, and information pertaining to the efficient operation of the department.

Worked independently, organized work assignments and set priorities as needed for operation.

Screened and routed incoming calls, providing information and/ or assistance to citizens, interdepartmental and other outside agencies as necessary.

Collected bails, fines or fees, issued receipts, and maintain accurate account ledgers.

Communication skills that included; telephones, two-way radio system, emails, switchboard, and teletype.

Operated computer, calculator, typewriter, word processor, cash register, and other related departmental systems and equipment.

EDUCATION

H.S. Diploma - Heritage Christian School, Milwaukee, WI, GPA: 3.8

ADDITIONAL SKILLS

Proficient in most office computer software programs such as; Word, Excel, Outlook-emails, VMS program, Medical Manager, Titan Operator, and Web Searches,

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