Business Partner Sales Associate

MARIAM

NASSON

(***) 067******* · ad04nc@r.postjobfree.com · Arusha, Tanzania P.O.Box 25559

PROFILE OBJECTIVE

Reliable sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Ability to work on multiple projects simultaneously with a high degree of accuracy seeking an opportunity to secure a responsible career to utilize my skills and training while making a significant contribution to the success of the company.

SKILLS

Recruitment

Empathy

Employee retention

Commercial awareness

Problem-Solving

Relationship Building

Customer relationship management

Innovative skills

Employee relations

Excellent interpersonal and communication skills

Critical thinking

Time management skills

Adaptability

Risk taker

Integrity and ethical practices

EDUCATION AND BACKGROUND

Diploma in Marketing Management 2017

Gretsa University - Nairobi, Kenya

IGCSE Business

Faith Montessori School - Accra, Ghana Nov 2013

WORK HISTORY

Sales Executive

Delmonte LTD Thika, Kenya March 2021 - April 2023

Developed pricing strategies that maximised profits while remaining competitive in the market

Collaborated with internal teams to ensure successful execution of projects

Conducted market research to identify selling possibilities and evaluate customer needs

Launched marketing activities for new product lines and market penetration

Identified product or service improvements by remaining current on industry trends, market activities and competitors

Developed new strategies for customer retention and account expansion to employees, developing long-term relationships

Organised promotional activities such as trade shows or webinars aimed at increasing brand awareness

Human Resource Coordinator

CAL Bank Accra, Ghana Nov 2017- Nov 2020

Developed and implemented effective recruitment strategies for new hires

Complied and monitored data for employees records to support accurate record keeping

Coordinated employee retirement plans

Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees

Liaised between multiple business divisions to improve communications.

Identified and implemented appropriate strategies to increase employee satisfaction and retention

Customer Service Associate

Safaricom Nairobi, Kenya June 2015 - July 2017

Provided customer feedback to management and identified areas of improvement

Investigated and resolved customer inquiries and complaints quickly

Responded proactively and positively to rapid change.

Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction

Liaised with management teams to accomplish shared objectives

Exhibited high energy and professionalism when dealing with clients and staff

Developed highly empathetic client relationships and earned reputation for exceeding service standard goals

Finance Intern

CBC properties Accra, Ghana Jan 2014 - February 2015

Identified potential cost savings through focused financial analysis

Developed and maintained database of financial records for clients

Analyzed financial trends and provided detailed financial reports to management

Advised clients on financial matters and recommended investments

Devised and implemented controls and procedures to promote financial accuracy

Created and implemented innovative financial strategies to increase profitability

Built and established relationships with clientele to improve future business opportunities

Reviewed statements with staff accountants to inform corporate and individual financial planning

Drafted financial reports to support comprehensive investigations

ACCOMPLISHMENTS

Used Microsoft Excel to develop inventory tracking spreadsheets.

Achieved Result by completing Task with accuracy and efficiency.

Resolved product issue through consumer testing

Documented and resolved Issue which led to Results

Achieved Result through effectively helping with Task

ADDITIONAL INFORMATION

Referees

Mr Ngula Gretsa University, Kenya

email :ad04nc@r.postjobfree.com

Mr Paul Ferguson General Manager

Email : ad04nc@r.postjobfree.com

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