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Customer Service Acute Care

Location:
Ontario, CA
Salary:
$19.00
Posted:
November 14, 2023

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Resume:

BENEVA HOLT

*** * . ******** *** . ******** Ca .*1740

909-***-****

ad04le@r.postjobfree.com

Reliable, service - focused professional with excellent customer service skills gained through several years of experience . Compassionate and technically skilled in attending to patients in diverse healthcare settings .

QUALIFICATIONS

- Present knowledge of medical terminology and electronic record keeping, Proven ability to work efficiently and under pressure . Ability to work independently as well as part of a team . Maintain a high level of discretion and patient confidentiality . Provide safe and compassionate care

- Additional credentials in Acute care / RNA / and Unit Secretary . EDUCATION -

2022 -2022 Monrovia Adult School - Pharmacy Teachinican & English & Math 2004 -2004 Acquired CNA Certificate / Acute Care one year . La Puente Adult School . La Puente Ca.

2016 -2016 Azusa Adult School . Pharmacology Azusa, Ca . 1982 -1986 - High School Diploma . El Monte School, El Monte Ca. 1986 - 1987 Attended Registered Nursing Classes . Rio Hondo College, Whittier, Ca. PROFESSIONAL EXPERIENCE

Olive Vista Behavioral Health Center February 19 2019 - December 28 2021 As a cna I worked with residents that came from the county Jail . AS a cna we do hourly rounds, q15 rounds every 15 minutes, grooming, showers, breakfast, lunch, count the silverware, As a cna we also go outside for the resident’s community break’s and fresh air break’s . As a cna we are also trained in Pro Act . Redirecting the residents . Staff will also get reports from the night shift staff. And give the evening shift reports . We also have the charge nurse give the staff up dates on the residents . CNAs also have the ADLs charting at the end of the shift . Department of Public Social Services ( I H SS - In home Support Services ) . Pomona, Ca . In Home Caregiver

June 2007 - Present

- Primary caregiver to biological mother.

- Plan and prepare meals, followed by cleaning-up.

- Making the beds and changing the linens as needed.

- Light housekeeping including dusting, vacuuming.

- running errands ( picking up prescriptions, grocery, shopping.

- Escorting on all appointments.

- Laundry and ironing .

Montclair Hospital Center . Montclair Ca. Certified Nursing Assistant . December 2011 - February 2015 -

Worked with patients that have been diagnosed with cancer, hematologic disorders, immuno-compromised patients, GI bleeding, Diabetes Mellitus, Renal Failure, Dehydration, Hematological, conditions -

Given additional responsibilities to utilize personal skills in Gerald Psych Unit, Postpartum Unit, ICU Unit, Med Surg / Telemetry Unit

- Experienced in working among patients diagnosed with Alzheimer’s, Dementia, Diabetes, and Mental Health Issues .

California Institution for Men . Chino Ca . Certified Nursing Assistant, March 2014 - August 2014

- Lead in suicide watch for inmates

- Check andd record vital signs

- Report and record observations of inmates conditions

- Observe inmates response to care

- Carry out isolation precautionsn

- Maintain order and supervise the conduct of the inmates .



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