Jermaine Brackett

Flower Hill District, Salt Spring P.O, Montego Bay, ST. James.

Telephone: 1-876-***-****/ 1-876-***-**** Email: ad04ji@r.postjobfree.com

Objective

Seeking a dynamic work environment in which I can utilize my skills, experiences, and abilities to work well with people, to contribute positively to the organization’s objectives, as well as my personal and professional growth and development.

Professional Skills

Proactive problem solver who is good at thinking “outside of the box”

Proven team player who uses initiatives with little or no supervision.

Persuasive communicator with strong listening, written and verbal skills.

Customer service professional with a desire to help others as a patient advocate.

Able to multitask and focus in a fast-paced working environment.

Excellent time management and team leadership skills.

A reflective learner who aspires to be knowledgeable of the products and services being offered by the company to which I am employed.

Experience

Seprod Group/Facey Commodity Limited, Montego Bay, October 2022- March 2023

Caribbean Producers Jamaica Limited, Montego Bay, February 2016 to February 2022

Caribbean Producer Jamaica Limited, Montego Bay, September 2011 to August 2013

Rose Hall Country Club Resort, Montego Bay, 2008 (part time)

Merchandiser, Retail Courtesy Clerk, Cashier duties and Relief Sales Representatives

Introduce new products to customers

Assist in taking and filling order requests from customers

Transport merchandise to customers vehicles

Prepare and copy invoices

Conduct stock count

Restock store supplies

Proceed POS transaction, including checks, cash and credit purchases or refund

Balancing daily sales and float

Answer customers phone query calls

Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory.

Makes in-person visits and presentations to existing and prospective customers.

. Expedites the resolution of customer problems and complaints.

Coordinates sales effort with marketing, sales management, credit, and logistics.

Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products.

Ensure monthly collections targets are achieved.

Enter all orders on tablet provide

Communicate, liaise and negotiate internally and externally, to facilitate the development of a good customer relationship.

Handover documents are complete after coverage for Sales/Merchandising coverage.

Education

Heart Trust NTA (Evening class)

CSEC 2021-2022 (Mathematics 3, English A 3, Social Studies 3, Human and Social Biology 2, Information Technology 2)

City & Guilds Grade

Stage 3 Mathematics Distinction

Stage 2 Reading and Writing / Speaking and Listening Merit

Food and Beverage 2022

Seaford Town Vocational Training Centre:

Restaurant Service, 2007-2008

Team Jamaica, 2007-2008

Herbert Morrison Technical High School

CSEC 2004- 2007 (Technical Drawing 3, Building Technology 1 and Electrical and Electronics 3)

Certification/ Awards (Achievements)

Caribbean Producers Jamaica Limited

Top performer Award- CPJ Market year: 2017, 2016 and 2012

Reference

Mr. Romaine Robinson

Pastor of Flower Hill Bible Way Apostolic Church

Telephone: 876-***-****

Ms. Sandra Brown Mr. Rupert Shaw

Supervisor (former) Justice of the Peace & English Teacher

Caribbean Producer Limited St. James

Telephone: 876-***-**** Telephone:876-***-****/ 876-***-****

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