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Customer Service Sales Floor

Location:
Farmington, NM
Posted:
November 13, 2023

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Resume:

SKILLS

Excellent communication, interpersonal, and customer service skills. Hard

working, fun, sales oriented, high energy, passionate, great with people, meet

and exceed sales goals, as well as standards of performance. Learned many

different aspects of the retail business. Stay informed and updated to current

fashion trends. Skilled multitasker, Manage the sales floor and operational

duties of running a store. Looking to grow my career and always willing to

learn new skills and training required for the job.

EXPERIENCE

Stir Fry 88, Farmington, NM — Cashier

SEPTEMBER 2019 - JANUARY 2020

● Take customer payments.

● Clean and organize the area, as well as restock condiments and

necessities.

● Know the discount for mall workers and time of closing.

Texas Roadhouse, Farmington, NM — Back of House-Expeditor (Expo)

MAY 2018 - FEBRUARY 2019

● Communicate orders and information between front of house and back of

house, while working beside a Kitchen Manager.

● Make sure orders are cooked to the right order in a timely fashion, so

that all orders for a table are ready at the same time.

● In charge of the final presentation of plate; making sure it is dressed

and garnished correctly and free from smudges and spills, while placing

them on a large food tray for severs to carry out.

● Explain special orders to cooks, and tell servers when the kitchen is out

of a particular item.

Zales, Farmington, NM — Jewelry Consultant, Cashier

DECEMBER 2017 - JUNE 2018

● Working directly with customers.

● Process payment for product or service, while maintaining customer

preference records.

● Assist the customer in selecting products/services, answer questions and

check for stock and availability.

● Attend special training of products/services to understand the product

features, trends or styles of the products/services.

● Must have good customer service skills to effectively make sales

presentations and build long-term relationships with customers.

● Daily inventory of merchandise and products, knowledgeable of items in

store, inspect and clean jewelry.

● Knowing the importance of security, theft and loss prevention.

● Constantly meet and exceed daily quotas for credit applications and sales

goals.

● Process and log in new inventory and return to vendors (RTV), contact

vendors or other stores for online web orders through the store database

system keeping detailed records.

● Keep up with store appearance; cleanliness, organization, presentation,

stocked up, availability, professionalism.

● Assist with receiving and sending shipments of merchandise.

● Managed administrative work through filing, inventory, customer

follow-up, and familiarizing ones’ self with fine jewelry and company

policies.

● Great selling and customer service skills.

● Perform all operational procedures accurate in accordance with operations

policies.

Spirit Halloween, Farmington, NM — Cashier, Sales Associate

OCTOBER 2017 - NOVEMBER 2017

● Focus on improving great products and service to customers.

● Provide a fun, full-service experience to customers.

● Protect company assets (loss prevention).

● Assist with receiving shipments of merchandise.

● Maintain store appearance and stockroom organization.

EDUCATION

Charter College Institute— Certified Medical Assistance

JULY 17, 2017 - OCTOBER 10, 2017, Farmington, NM

Maintain a Cumulative Grade Point Average of 2.0 or higher. Follow institutes’

rules, including consistent attendance, preparation for classes, complete and

fulfill all requirements for each course and attend all classes on time. Turn

in all assignments and homework in on a timely manner or before the due date

and succeed to make satisfactory grades. Developing an ongoing professional

relationship with the instructor and to rely on them to guide ongoing progress

in class. Courses were taken in Mods, which were 2 courses for 10 weeks.

Courses were enrolled for blended/online classes.

San Juan College — Nursing

JULY 17, 201 - OCTOBER 10,2015, Farmington, NM

Enrolled prerequisites courses for Nursing program.

AWARDS

Dean’s List- Charter College (7/17/17-9/25/17) Met and accomplished academic

progress for courses and requirements of Medical Terminology Fundamentals and

Technology Fundamentals. GPA of 4.0.



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