HR Recruiter / Graphic Designer /Customer Service
Resume:
CASEY P. GRANDEZA
South Baluarte, Molo, Iloilo City 5000
Mobile No. 095******** / Email: ************@*****.*** LinkedIn: https://www.linkedin.com/in/casey-grandeza-8865b6189/ Areas of Expertise:
• Interview Applicants
• Sourcing Applicants
• Customer Relationship Management (CRM)
• Customer Service
• Good Communication Skills
• Stress Management Skills
• Advanced knowledge in Microsoft Word, Excel & Power Point Qualification Summary:
• Flexible, energetic, hardworking and adapt easily to change of environment and work schedules.
• Maintain critical thinking skills, able to remain focused and composed when under pressure.
• Success-driven achiever who consistently exceeds targets and meets deadlines.
• Good team player.
• Can work efficiently with less supervision.
• Willing to be trained and learn new things.
Educational Background:
Tertiary Education:
University of San Agustin Bachelor of Science in Business Administration Major in Marketing Management
2015 -2019
Secondary Education: Iloilo City National High School M.H. del Pilar 2011 -2015
Bachelor of Science in Business Administration
Major in Marketing Management
2 P a g e
Professional Experience:
• Talent Acquisition Specialist January 2022 – July 2023 Fair Trade Outsourcing PH. Inc.
- Spearhead end-to-end recruitment efforts, collaborating with hiring managers to identify staffing needs and develop tailored recruitment strategies.
- Daily in-depth assessment/screening of all applicants
- Conduct initial screening interviews with prospective applicants.
- Assist with recommendations to Hiring Manager or candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates.
- Design and update job descriptions.
- Expectation setting to all applicants regarding the overall screening process and related stages.
- Ask for referrals from internal and external networks for hard-to-fill roles.
- Sourced applicants from different platforms (Facebook, Linked In, indeed, Jora, Job Street)
- Use social media networks (e.g. LinkedIn, Facebook, and Twitter) to look for and connect with potential candidates
- Log candidate information in our Applicant Tracking System and other internal databases.
• Virtual Assistant & Graphic Designer (Freelance) February 2021 to December 2021 The Social Scouts
- Developed and implemented designs for existing and new product packaging.
- Collaborate with various clients independently as a graphic designer.
- Communicate with clients to ensure visual concepts are within the standard.
- Schedule meetings with clients to discuss project progress and review samples.
- Graphic Designer: Artist and Designer with a talent for unique custom artwork, innovative approach to ideas, and concept development.
- Developed and implemented designs for existing and new product packaging.
- Collaborate with various clients independently as a graphic designer.
- Produce detailed visuals and illustrations while creating designs specific to client requests and desires.
- Communicate with clients to ensure visual concepts are within the standard.
• Contact Tracer (Freelance) October 2020 to December 2020 Department of the Interior and Local Government
- The contact tracer is responsible for reaching out to people (contacts) who have been exposed to COVID-19 and providing health education and guidance to interrupt ongoing disease transmission.
- Provide instructions for self-quarantine and make appropriate referrals to testing,
- clinical services, and other essential support services.
- Provide required prioritization, prompt action, and attention to detail in documentation and data management as multiple investigations will be conducted simultaneously. 3 P a g e
• Remotasks Bootcamp (Freelance) September 2019 to January 2020 Gen. Luna Street, Iloilo City
- Non-Voice Account: Monitor car locations of remote operated cars in the US.
• On the Job Training (OJT) June 2018 to October 2018 Social Service System (SSS), Iloilo City
- Receive and validate member’s cheque payment.
- Assists SSS members in filling out their application forms.
- Ensure all required fields are properly completed on the application form. Seminars and Certifications:
- Learning LinkedIn Recruiter July 03, 2023
LinkedIn Learning
- English UP September 21, 2022
Fair Trade Outsourcing PH. Inc.
- Recruitment In the Next Normal March 05, 2022
HR Online Philippines.
Fair Trade Outsourcing PH. Inc.
- Culture Camp April 05, 2022
Fair Trade Outsourcing PH. Inc.
- Project Management Foundation March 23, 2021
B Lifestyle Complex, Iloilo City
- eBranding: March 20, 2021
Iloilo City
- Call Center & Real Estate Marketing February 20, 2021 Iloilo City
- Events Marketing January 16, 2019
Iloilo City
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