Client services and sales associate
Resume:
Gage Hunter
Profile
Hardworking, bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media platforms and office technology programs. Committed to utilizing my skills to further the mission of a company.
Education
Bachelor of Science, Southeast Missouri State University, Cape Girardeau
AUGUST 2017 — PRESENT
●Graduating in Summer of 2024 with a Major in Corporate Communication Degree (Completing last course currently)
●Minor in Marketing
●
High School Diploma, Rockwood Summit High School, Fenton
SEPTEMBER 2012 — MAY 2016
Employment History
Client Services & Sales Associate, American Staffing, St. Louis
FEBURURY 2023 — PRESENT
●Practiced continuous efforts to improve customer satisfaction and sales performance, consistently meeting and exceeding customer expectations.
●Contribute ideas on ways to resolve problems to better serve the customer and improve productivity.
●Prepared complete and accurate work, meticulously updating customer files, ensuring up-to-date information for efficient service delivery.
●Responsible for achieving specific sales business targets and maximizing sales opportunities on every call.
●Conducted research and executed cold calling strategies to develop business leads, increasing the client base.
●Continuously refined and enhanced sales pitch to align with industry trends and changes.
●Scheduled and managed sales appointments, conducting in-depth discussions about clients' needs and successfully closing sales deals.
●Finalized contracts and facilitated introductions to assigned Account Managers, ensuring a smooth transition from sales to service delivery.
●Recorded comprehensive details of customer needs, collaborating closely with the recruiting team to make successful placements and guarantee exceptional service.
Account Representative, PLS Logistics, St. Louis
NOVEMBER 2022 — PRESENT
●Essential Resource for customers.
●Shipping Freight across the nation.
●Passionate support of company and co-workers.
●Development of strong portfolio of clients
●Strong understanding of industry, including rates, capacities, and carriers.
●Negotiation of pricing.
●Take charge of client service issues to the point of resolution.
●Update tracking system accurately throughout the day.
●In-depth knowledge of transportation management system.
●Trusted advisor to customers, helping to manage their logistic challenges.
●Foster strong relationships across North America.
●Liaise with logistics coordinators to help shoulder load and bring in more business.
Professional Mover, New Day Moving, St. Louis
JULY 2021 — AUGUST 2022
●Moves transported items from homes, businesses, and other locations provided by consumers.
●Utilize available resources to move items in the most cost-effective manner to meet or exceed customer expectations and to achieve service and company goals.
●Plan daily utilization of resources to ensure consistent and efficient operation.
●Securely packaged and loaded owners valuable and often fragile belongings.
●Carefully moved contents of commercial and residential buildings in the allotted time frame.
●Coordinated moves with the team.
●Effectively communicated with customers to finalize overall satisfaction.
Recruiting Assistant, AMERICAN STAFFING, Fenton
DECEMBER 2018 — AUGUST 2020
●Served as an enthusiastic and effective recruiter for active openings within the Data Base.
●Provided excellent customer service at all times.
●Maintained a welcoming office environment.
●Scheduled and organized interviews.
●Craft and send recruiting emails.
●Answer applicant inquiries throughout the recruiting process.
●Interviewed and performed pre-employment verification such as drug screens for on-boarding.
●Maintained continual communication with recruiters regarding job seekers and recruiting process.
Field Crew Worker, KIRKWOOD ATHLETIC ASSOCIATION, Kirkwood
MAY 2017 — AUGUST 2018
●Prepared and maintained ball fields and park facilities.
●Provided excellent customer service and assistance for various requests.
●Kept all custodial and sanitation needs up to company and community standards.
Delivery Driver/Sandwich Maker, JIMMY JOHN'S, Twin Oaks
MAY 2017 — AUGUST 2017
●Learning the most efficient routes, double checking orders to ensure everything is accounted for, and hustling (while always being safe and law abiding while on the street).
●Following customer's request with a smile.
●Executing fast and accurate sandwiches while maintaining sanitation standards.
Sales/Cashier Associate, T.J. MAXX, Fenton
OCTOBER 2015 — JUNE 2016
●Role modeled established customer experience practices with internal and external customers.
●Supported and embodied a positive store culture through honesty, integrity, and respect.
●Accurately ring customer purchases/returns and count change back to customer according to established operating procedures.
●Promoted credit and loyalty programs during customer interactions.
●Maintained and upheld merchandising philosophy and follows established merchandising procedures and standards.
●Accurately processed and prepared merchandise for the sales floor following company procedures and standards.
●Maintained all organizational, cleanliness, and recovery standards for the sales floor and participated in the maintenance/cleanliness of the entire store
●Adheres to all labor laws, policies, and procedures
●Performs other duties as assigned
Experienced in
Office Computer Programs
Excel
Microsoft Word
Slack
Social Media Platforms
Tik tok
Snapchat
Details
*********@*****.***
Skills
Office Technology Skills
Motivated Attitude
Social Media Platforms
Advanced Communication Skills
Microsoft Office
Languages
English
References
References available upon request.
Contact this candidate