Theresa A Dooley – Phone: 408-***-****

Email: ad04g2@r.postjobfree.com

THERESA A. DOOLEY

Carlsbad, CA

408-***-****

Email: ad04g2@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Energetic Human Resources professional with over 15 years of HR experience specializing in employee benefit administration, corporate wellness and HR management providing high touch support to employees with a strong passion for managing corporate wellness programs.

KEY STRENGTHS

• Highly energetic, tenacious and goal-oriented self-starter with ability to successfully manage multiple projects and maintain high level of diplomacy and confidentiality; excellent leadership and interpersonal skills

• Extensive experience in recommending and implementing best in class benefits programs for employee satisfaction and retention; work closely with brokers on benefit and wellness plan strategy and overall implementation; subject matter expert on local, state and federal laws and policies. (ERISA and COBRA) and recommended best practices

• Proficient in MS Word, Excel, Project, Outlook, Power Point, Adobe Acrobat, SharePoint, Oracle, PeopleSoft, Workday and various HRIS systems, online wellness platforms, social media and online benefit enrollment systems HIGHLIGHTED ACHIEVEMENTS

• Designed world class corporate wellness program which led the company to win the Healthiest Employer Award in the San Francisco Bay Area for 2011-2013 and the KNBR/San Francisco Giants Healthiest Employer Award

• Transitioned US employees to a new major medical vendor over a six-month timeframe and implemented a Consumer Driven Healthcare (CHDP) plan and all communications tasks associated with transformation of new medical plan

• Core member of the HR team that supported the employee integration of one of Cisco’s largest acquisitions, WebEx PROFESSIONAL EXPERIENCE

Viasat (February 2022 - November 2023)

Benefits Specialist

• Managed employee benefits, wellness programs, and employee first level and escalated benefits questions

• Key support for the corporate wellness program such as gym reimbursements, wellness platform implementation and design/management for corporate wellness activities

• Managed data in Workday such as benefits enrollment, Qualified Life Events, reporting and other analytical reports

• Prepared billing for ASO fees and vendor invoices

• Collaborated with internal/external business partners and vendors to develop and maintain operational success

• Worked with Benefits Team brokers on annual renewals, program implementation and plan design

• Responsible for new employee benefits onboarding, Open Enrollment and special projects

• Developed and executed companywide benefits communications specifically around wellness, benefits and Open Enrollment and reviewed and edited all benefits communications

• Implemented and managed onsite events such as blood drives and onsite mammograms

• Supported leaves of absences and other benefits programs and special projects Conduent (August 2016 – January 2022)

Benefits Engagement Delivery HR Manager – Cisco (Client)

• Responsible for providing benefits service delivery support for U.S./Canada benefit program, HR programs and acquisitions and supported annual Open Enrollment

• Provided HR support and collaborated with various partners including acquisitions teams and supported company restructures. This included onsite meetings or WebEx with employees and coordinating with HR Managers and Directors to ensure successful employee onboarding

• Delivered benefits presentations to new hires, interns and co-ops, and executive team

• Provided support at corporate events such as annual Health + Savings Events and recruiting events

• Supported all HR related questions for employees from onboarding and retirement and company employee restructures Theresa A Dooley – Phone: 408-***-****

Email: ad04g2@r.postjobfree.com

Adecco (January 2016 – August 2016)

Benefits Delivery Specialist - for Cisco (Client Support)

• Provided benefits service delivery support and supported annual Open Enrollment

• Managed the employee pre and post onboarding process for acquisitions

• Delivered benefits presentations to newly hired interns and acquired employees

• Supported company restructures and provided support with COBRA and health retirement HR Solutions, San Diego, CA (January 2015 – September 2015) Benefits Specialist - Contractor (Gemological Institute of America)

• Assumed role of interim Benefits Manager during transitional period and administered the daily operations of the company’s major health and welfare plans and programs and 401(k) plan

• Managed employee’s escalated benefits issues with healthcare vendors and conduced new hire onboarding Integrated Device Technology (IDT), San Jose, CA

Senior Benefits Analyst/Wellness Coordinator (July 2008 – December 2014)

• Key visionary and thought leader for the organization’s corporate wellness program; developed an innovative three-year wellness strategy which resulted in lower claims costs and disease prevention

• Developed onsite fitness programs, managed fitness challenges, seminars, and onsite flu shots program

• Coordinate the biometric screenings at all major sites for over 600 employees with over 75% participation and managed the corporate wellness platform

• Administered the daily operations of the company’s major health and welfare plans and programs

• Collaborated with vendors and benefits broker on plan design, contracts, regulatory requirements and renewals and annual Open Enrollment and supported employees with their benefits questions and escalated claims issues

• Led employee orientations, supported acquisitions and company restructures Cisco, San Jose, CA (June 1999 – July 2008)

Acquisitions HR Program Manager, Mergers and Acquisitions (January 2007 – July 2008)

• Collaborated with the internal Business Development Team on due diligence and developed strong trust-based relationships with company leaders and executive sponsors

• Managed the integration of all acquired employees from announce to close; coordinated with Payroll, Finances and benefits to ensure successful employee integration and completed the employee onboarding/integration and successful transition to Cisco

Cisco, San Jose (September 2001 – January 2007)

Senior Benefits Program Manager, Integrated Wellness Team

• Managed daily operations of the Company’s benefits programs for over 60,000 employees

• Partnered with the corporate medical director to create and implement the corporate wellness strategy Cisco, San Jose (February 2001 – September 2001)

Human Resources Connections (HRC) Benefits Specialist

• Managed the Human Resources Connections Teams of 18 employees

• Developed metrics for benefits plans to drive improvement in lowering claims issues and enhanced customer experience level with third party administrators and healthcare carriers Cisco, San Jose (September 1999 – September 2000 - February 2001) HR Representative

• Provided resources to U.S. employees for their Benefits and HR related inquiries via phone, case tracking and e-mail

• Acted as interim medical program manager; identified and assisted in resolution of plan implementation challenges, collaboration with third party administrators and plan design changes for Open Enrollment EDUCATION

SAN JOSE STATE UNIVERSITY, San Jose, CA Bachelor of Arts degree in Psychology, with a concentration in Industrial/Organizational, minor in Business

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