Customer Service Patient Care
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An attentive and organized professional seeking a position within a growth-oriented organization to gain practical experience. To make use of my interpersonal skills to achieve the goals of a company that focuses on customer satisfaction and exceeding expectations while working quickly and effectively.
MELDEKA STEPHENSON
English
Christopher Brown
Police Constable
Black River Police Station
Knoxwood District
Mountainside P.O.
St. Elizabeth
Jamaica
*****************@*****.***
Great Communication Skills
Customer Service Skills
Teamwork Skills
Problem Solving Skills
Ability to Multitask
Data Management Skills
Critical Thinking Skills
Patient Care Skills
Cash Handling Skills
Private Residence 10/2021 - 12/2021
Caregiver
Assisted with personal care, which included bathroom functions, bathing, grooming, dressing, and eating.
Followed a prescribed healthcare plan, which included assisting with exercise and administering medication.
Ensured the client’s home was organized according to their needs and that safety measures were in place.
Provided emotional support and encouragement to perform necessary tasks.
Mother's Enterprise Ltd 10/2016 - 11/2017
Cashier
Provided a positive customer experience with fair, friendly, and courteous service.
Registered sales on a cash register by scanning items, itemizing and totalling customers’ purchases.
Served customers by providing product and service information and resolving product and service problems.
Collected payments by accepting cash or charged payments from customers' cards and made change for cash customers. Rose Garden Nursing Home 02/2012 - 08/2016
Nursing Assistant
Facilitated activities of daily living by assisting with serving meals and feeding patients as necessary.
Guaranteed patient comfort by utilizing resources and materials, transporting patients, and answering patients’ requests. Maintained work operations by following policies and procedures, as well as, protected organization’s value by keeping patient information confidential.
Provided fresh water and nourishment between meals, and maintained patient stability by checking vital signs and weight. Melda Graham
Justice of the Peace
3 CSEC Subjects
School of Excellence 09/2015 - 07/2016
EDUCATION
NCTVET Certificate in Allied Health Care (Level 2) St. Elizabeth Training Institute 01/2009 - 12/2009 St. Elizabeth Infirmary 07/2009
Healthcare Assistant
Ensured that supplies and medical equipment were replenished and improved the mobility of the patients.
Set up equipment required by healthcare professionals, as well as, recorded the pulse rate of the patients.
Checked the temperature, blood pressure, and blood glucose levels of patients, and recorded the results.
Measured patients' weight, prepared patients for therapy and made beds, gave out bedpans, and collected bedpans.
Lacovia Police Station 06/2007 - 12/2007
File Clerk
Checked paperwork, digital forms, and files, updated or corrected documentation as needed, as well as, created new files and provided needed information on forms and reports. Updated filing systems and devised new filing, organizational and storage systems for data and documents as needed.
Monitored filing materials and office supplies and worked with vendors to secure needed supplies, or reported when new purchases needed to be made to purchasing officer. Retrieved data and files for other departments and personnel, also, used alphabetical and numerical systems to organize paper and electronic records documents. 2 CSEC Subjects
Maggotty High School 09/2004 - 07/2006
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