Moussa A. Traore, MBA, LSSMBB

** ****’s Way

Swansea, MA 02777

401-***-**** (Cell)

ad04fn@r.postjobfree.com,

Highlights

•Energetic, Safety minded, goal-oriented with outstanding communication, presentation and leadership skills.

•Highly skilled, high performing process and problem solving professional.

•Ability to efficiently and effectively

•Extensive experience in LEAN SIX SIGMA methodologies with passion for training, coaching and mentoring in the practical application of these processes.

•Ability to achieve immediate and long-term goals and meet operational deadlines.

•Self-confident leader and team player.

EDUCATION

Certified Lean Six Sigma Master Black Belt; Villanova University

MBA – Finance; Johnson & Wales University; Providence, RI

BS – Business Management; with concentration in Strategic Management

Johnson & Wales University; Providence, RI

Associates in Business Administration; Johnson & Wales University, Providence, RI

EMPLOYMENT

June 2020 – Present; Amazon (BOS7)

Sr. Operations Manager (North East Region)

•Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the Fulfillment Center to meet and exceed business plan.

•Responsible for the Outbound overall safety, quality and performance and customer experience of Outbound operations.

•Set and clarify requirements and expectations Area Managers. Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.

•Leverage the Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

•Take proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Work closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Regional Process Engineer (North East Region)

•Drive network best practice improvement, leveraging local initiative led with local Ops and share them to PE Field for the review.

•Highlight the top and bottom input metrics from the day before in the daily dive deep and collect feedback from the local team which should not be only a bridge, but an update on the on-going actions to close the gap and help the site to improve.

•Review the open SIMs on weekly basis, engaging the FC stakeholders to complete the suggested actions and reach the desired targets. After three weeks compliance SIMs can be closed in order to move the focus to new opportunities.

•Collaborate with the Regional PEs and the other Site PEs from the same region to clarify any doubt process related and leveraging on their level of expertise. Benchmarking initiatives are highly recommended to further reduce variation across the FCs.

Inbound Operations Manager

•Lead and supervise a team of Area Managers (3 front-line supervisors) and 100-300 hourly associates in inbound operations in the Fulfillment Center BOS7.

•Responsible for the overall safety, quality and performance and customer experience of the shift.

•Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.

•Drive team in meeting and exceeding operational goals.

•Strategically forecast and plan daily operation, appraise performances, coach, reward and discipline employees as needed.

•Mentor, train and develop direct reports for career progression and learning

•Develop and share best practices across the shifts and network

•Drive process improvements and keep pace with growth while motivating others to meet the challenges of an extremely deadline-driven FC.

2013 - 2020 Taco Inc.; Cranston, RI

Residential Division Supervisor

•Manage day to day operation of residential division of 69 associates.

•Drive Continuous Improvement to quantitatively and qualitatively improve productivity, costs, quality and service.

•Train and educate the organization and implement continuous improvement methodologies including but not limited to 6 Sigma, 5S, Lean, OEE and others.

•Responsible for discrete categories of OEE opportunity including tracking and monitoring daily production, downtime results, improving data integrity and developing improvement plans based on the data.

•Support safety as a top priority - in training, job design, ergonomics, and regulatory compliance.

•Ensure product quality.

•Establish and manage systems for “right first time” performance and incorporates this philosophy in the continuous improvement teams.

•Focused on division wide issues and inter-division initiatives including developing synergies and business opportunities to optimize other manufacturing divisions.

•Identify and work collaboratively with the HR to make enhancements to the pay-for-skills programs that drives business results improvements and equity for all plant employees.

•Establish workflow policies that enhance speed and efficiency without compromising product safety or integrity

•Communicate any problems or obstacles to senior management

ESSENTIAL FUNCTIONS

•Systemically solve problem, implementing solutions to solve root cause problems. Create an environment that encourages and reward teamwork and collaboration.

•Handle multiple, complex priorities and balance the needs of each according to business impact.

•Excellent Coach, Motivator and mentor.

•Set expectations, track and communicate results, and creates environment for accountability for results and actions

•Strong written, oral, communications and facilitation skills.

2009 - 2013 Tiffany and Co.; Cumberland, RI

Lean Six Sigma Black Belt Leader 2012-2013

•Lead strategic level projects with measurable results

•Create a strong Current Value Stream Map throughout three facilities and implement new ideas by creating a much efficient flow with a proposed Future Value Stream Map

•Assist and delegate an inventory reduction project resulting in a $24 million worth of raw material reduction on the production floor.

•Train on the basic principles of project management

•Conduct Kaizen events and implement immediate positive changes across the organization.

•Assist with overall data analysis, conclusions and presentations related to project completion and findings.

•Proven team leadership skills and the ability to influence others at all levels of an organization.

Production Manager 2009-2012

•Manage the day-to-day operation of a production line of 98 employees.

•Implement quality improvement program including spot audit, root cause analysis and implementation of remedial actions.

•Handled customer complaints including physically visiting customer’s plant and collaborating with production engineers to identify and resolves issues.

•Facilitate numerous root cause failure analysis investigation in regard to safety and equipment failures.

•Produce short/long production scheduling and forecasting and monthly analysis and cost forecasting.

2003 - 2009 Amtrol, Inc.; Warwick, RI

Financial Analyst Intern 2008-2009

Production Manager 2003-2008

Management Training Program

•Learned accounts payable & receivable, and customer service functions

•Qualified and identified potential for continuous improvement

•Selected, trained, supervised and evaluated 28-person team

•Effectively coordinated hiring and performance monitoring of suppliers and subcontractors

•Managed production facility’s support services; partnered with other departments to support wide range of ongoing projects

2000 - 2003 Johnson & Wales Inn; Seekonk, MA

Teacher Assistant Supervisor

•Interviewed, trained, supervised and evaluated up to 76 employees/students

•Identified and resolved conflicts; clarified work relationships and alleviated communication problems

•Attended monthly general management meetings; handled all General Manager correspondence and directives

PERSONAL

Affiliations: American Society for Quality; International Club (Vice President, Secretary); volunteer with YMCA and People Incorporated.

Board member (Swansea youth) Director of soccer development.

Technical Skills: MS Excel, Word, Access, PowerPoint; E-mail, Visio and Project, JDE, Epicor, Kronos.

Licenses: Life and health insurance, CPR and First Aid Certify.

Certification: Lean Six Sigma Master Black Belt

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